Bongnaesan Summit Observatory

They charge for extra pillows and/or blankets for each night! Not each stay, but each night! That’s ridiculous, it’s not renting a bed, it’s for each extra pillow and/or blanket! Only one pillow per person given and we wanted to exchange the queen blanket for 2 single ones, they still had to charge for an extra blanket per night! $4000 won per night, NOT per stay. Plus all of a sudden, both front desk ladies don’t speak English at all, we needed to use Google translate as they text their supervisor but when other foreigners came to the desk, they can speak English again…wow! Bad customer service. Look into other hotels if you can, this one is not close to the subway and very noisy, dark, not clean. No airport bus or transfer available. Only uber or subway (too far to drag luggage).

Location was good! Right in front of bus station and subway stops. Very close to shopping areas and local markets. Staff were friendly and spoke English. Elevator available. My room was outdated and you could tell the walls and shower fixtures needed maintenance. For cleanliness, I had to ask for linen change because there was hair on the bed from a previous tenant. Mold and mildew were present in the room I stayed in, and traces of clothing particles like loose thread were on the floor. The good thing was working air conditioning, free waters for each day of your stay. Didn’t like the fact that they didn’t have full size bath towels, only hand towels for your shower.