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"Needs: In-room fridge - cupboard space appears to be there for it; Noise insulation - can hear snoring between floors and can't sleep in with early cleaners; Ergonomic chair to enable prolonged use for work; More attentive serving staff - busy talking or doing other things without looking over; Consistent customer service between staff. Rooms are nice and clean. Afternoon tea is generous. "

"Excellent location lovely room .. will definitely stay again "

"Yes my stay was a good experience."

"Clean room, nice food, small cozy hotel, could do with more food choices. "

"Great service as always. "

"Great breakfast, very clean room, comfortable bed and good shower. Recommended "

"Room was like something you'd get at the Hilton though I didn't end up staying there and I never met the staff. "

"Clean hotel . Nice staff "

"Great little place to stay "

"Clean room with plenty of space and nice toiletries! Pretty quiet too especially seeing as it is on a main road and there was a noisy party downstairs (which we couldn't hear on the 4th floor)"

"Apartment was clean fresh fit for purpose the akia staff were very prompt and professional and went out of there way to explain the checking in process overall great stay"

"Superb location, property and communication "

"Excellent place to stay before an early flight Thank you "

"Excellent staff and great toom and breakfast"

"Stayed before and plan to stay again. Very pleasant self contained accommodation. "

"Great staff, very boutique style rooms comfortable and warm."

"Room is small but tidy. Sink in the bathroom was too small to manage. "

"Very good facilities and would recommend the hotel, food and spa. "

"Room was clean, staff friendly & breakfast nice "

"It was a nice relaxing break the evening meal was delicious and service was excellent "