「When I arrived at around 5:00 pm, I had to wait over 30 minutes to check in because the reception queue was so long. I had specifically booked a room with a fridge because I have multiple food allergies and need to store my own food, but when I checked, I was told my room didn't have one. I explained this was why I'd booked that room type, but the receptionist said the hotel was fully booked and there was nothing he could do. If I'd had time, I would have cancelled and stayed elsewhere. The room...
「When I arrived at around 5:00 pm, I had to wait over 30 minutes to check in because the reception queue was so long. I had specifically booked a room with a fridge because I have multiple food allergies and need to store my own food, but when I checked, I was told my room didn't have one. I explained this was why I'd booked that room type, but the receptionist said the hotel was fully booked and there was nothing he could do. If I'd had time, I would have cancelled and stayed elsewhere. The room...
Lisa