Birbuba Vacations from ￥281,032

I was very underwhelmed and disappointed by my stay. The Expedia listing describes this as a luxurious, relaxing hotel with Mediterranean sea views, but in reality, there are no sea views - just city views. The pool areas are small, packed, and accompanied by loud music, making it difficult to relax. One night, we were awakened at 4:00 a.m. when the fire alarm sounded three times, requiring guests to evacuate. Although we later learned it was a technical issue, there was never a formal apology or acknowledgment from hotel management which I found strange and unacceptable. The air conditioning in my room did not work properly which was especially challenging since the temps outside were over 100 degrees each day. My shower also lacked hot water for two days. While the front desk staff were courteous and tried to help, they appeared limited in what they could do. I also made several attempts to contact the hotel manager and never received a response after sending an email. This lack of communication, combined with the other issues above, made this a disappointing stay and below the level of hospitality I have come to expect from Hyatt Hotels.

Fantastic hotel with amazing staff!

We were wow’d the moment we stepped into this gorgeous, unique property. The owners, Lulu and Clive were so hospitable and you could tell the attention to detail from the unique, eclectic lobby to the courtyard with swimming pool. Out room was equally stunning. We booked the one with a jacuzzi- a small living area, separate bedroom area, and spiral staircase to a surprise cavernous room w a jacuzzi! Everything was perfect! Bathrobes, fluffy towels and luxury bath products, this hotel was better than most of the 5 star hotels we stayed at! And it’s only 10 minutes to Mdina and 15 mins to the airport. We absolutely loved it !!!

The San Karlu is a BEAUTIFUL hotel, right in the heart of Valleta. The staff were so friendly, rooftop pool was great to cool down in, and included breakfast was yummy. I would highly recommend lodging here during your stay in Malta. Thank you!

Absolutely loved our stay in the Penthouse suite , Staff were lovely and very helpful. All amenities you need , kettle, fridge, air con and a iron. Even better ilwe got engaged there x