「Checkin was difficult as we had made a reservation that could not be found and we had to present the relevant documents several times. Room was simple, clean and with quite a few moskitos. Staff was friendly.」
「It was convenient to dine at Green Belt and purchase food and supplies at Landmark. Having both facilities close by made for a very comfortable experience.」
「The staying experience was great.
It has convenient store at grand floor so it is safe to grab something in the night.
Staffs are all great hospitality. 」
「Wow talk about Filipino hospitality and this Westin shows it. Very friendly staff, all smiles. Convenient and walkable location to upscale shopping to shangri-la and the huge SM Megamall. All walking distance to restaurants and shopping.
The Hotel itself has a selection of restaurants from common breakfast or a fancy rooftop dinner. I will honestly stay again.」
"I had a great stay here. The hotel was very clean, and the room was comfortable and easy to use. The outdoor pool had a nice resort feel, which was a highlight of the stay 👍.
On the downside, poolside food service was quite slow, and although ice cream was listed on the menu, it wasn’t available, which was a bit disappointing. The shower also never really got hot – during the rainy season when it was a bit chilly, I wished for higher water temperature.
Breakfast was excellent with a huge buffet and a live omelet station. Check-in, however, took a very long time as the line was quite big.
One thing that really impressed me was the staff. Because of the security check, I had to leave my Bluetooth speaker at the entrance and forgot to pick it up before leaving for the airport. When I called, they actually brought it all the way to me at the airport! I was so grateful for their kindness.
Overall, a very pleasant stay with warm and attentive service.
"
