Find Resorts & Hotels with Spas in Santa Rosa

"Great hotel on the Bay in what I would call the downtown area. For the unaware, be advised that downtown is not the nicest part of the city, though. Too many touts on the street wanting to steer me to certain bars and activities. I just don’t enjoy being asked constantly “where you from, where you go, what you looking for?”."

"The hospitality extended to my family and I. From the moment we set foot on property hotel staff greeted us and trated us so well. Facilities were clean and well kept. Rooms provided an escape to rest. Despite being near NAIA, the rooms are quiet."

"Super grand hotel. Lots of activity, great amenities, they take ALL the security measures, and you don’t have to look for assistance they are all over it. The place is well maintained and seems to be convenient to anything you would need. It’s priced comparable to other hotels in its class and area. The only criticism I have is the room was smaller than I prefer and their suites were booked, but they gave me a free upgrade. Housekeeper was 24/7 which was an huge plus for me. The live music in the lobby lounge was talented. Overall great experience I stayed a week. The food is a little pricey but that’s pretty normal for a 5star hotel. I was overall okay with it. "

"Thank you for great service."

"Everything was nice and the staff was amazing. "

"Excellent service from airport pick-up, arrival to check out. Room was clean, air conditioning worked well, hot water. Breakfast buffet has something for anyone. The only complaint would be regarding the doors. Every morning when people left the neighboring rooms the doors would slam close with a big bang waking everyone up from the deepest sleep. If some kind of soft close could be attached or rubber damping would greatly help to improve the total experience."

"The staff in the Exec Lounge, the chefs, Richard, Mikhella, Jeanne and Marco were all outstanding - we travel the whole time and, honestly, this was the best experience ever. "

"Staff is very friendly! Th breakfast buffet was good- too crowded- elevator takes forever"

"Amazing staff, offer breakfast was great, and location is perfect. I would recommend to anyone looking to experience BGC to stay here! "