Find Family Hotels in Big Creek

"We were treated well, we ate well, and we slept well."

"There was an issue with the room because of heavy rains and nothing under the hotels control, but the way the team handled everything was truly outstanding. The staff were attentive, professional, and genuinely eager to make things right. They went above and beyond to ensure I felt comfortable and well taken care of, which made all the difference. Despite the hiccup, I left with a very positive impression and would happily stay here again. The hotel is in a great location and the beach club is really nice! We even saw dolphins in the sea when sitting at the pool's bar which was insane. "

"Stayed recently for 4 nights. A beautiful property the street from a pretty beach and just down the street from a more usable beach to spend time on. The managers, Steve and Karen, are lovely people that we really enjoyed talking with, very attentive to our needs and helped us out with getting payment to a restaurant when we didn't have cash, but had planned on paying by card. I LOVED the A/C and it would cool down the room fairly quickly, which was great. Bed was comfy, the bathroom nice, everything was quaint and clean. Breakfast was DELICIOUS!! Dama prepared (as well as Karen) made delicious omelettes, sausage dishes, coconut bread, home-made jams (SO yummy!). Only suggestions are: (this one is TOUGH, I know) an elevator (Steve brought up my bag-so kind). Some info. about arrival, as we sat in our taxi at the gate for quite awhile, trying to call and get a hold of someone to let us in. Had my son jump the short gate (didn't know it was unlocked). Met Steve, he said all taxi drivers know to just come in, ours didn't. I was disappointed to find out that we couldn't flush our TP down the toilet. I this to be common in Latin America, but with charge for nice B&B, seems an investment could be made in plumbing, but maybe it just doesn't work in Bocas del Toro. Otherwise FANTASTIC place to stay. Nice and quiet -peaceful. Power went out for 25 min. one night, but came on quickly. Steve and Karen are great! "