A good value for money, no-frills stay. The whole B and B needs some TLC, but Helen is a lovely host, and for a one-night stop over, which was our stay, it was good.
Daniel
2022 年 9 月に 1 泊滞在
6/10 (普通)
Marcus
2022 年 8 月 9 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Needs a lot of time and work to be a business B&B
This is rather a difficult review to write. There are many positives about the property so I'll list those first:
The location is fabulous. There is parking outside the front door, the town walls are about a minutes walk and the town hall and high street maybe two minutes.
Helen is a wonderful host, chatty and knowledgeable.
The other side of the coin is that the property is run down, untidy and in severe need of maintenance and updating.
I can imagine it is a struggle running a property such as this but if you are going to advertise it as a guesthouse then that's what it needs to be, not a dosshouse. There are other people staying there, and I can imagine the income is a life saver, but they really had no idea how to interact with paying customers. One of them was washing in the sink when we came downstairs and then walk to his room just in his boxers. Not a big issue but again it comes down to which income stream is more important. The house has the potential to be a fabulous boutique B&B but to do so would need a lot of investment. It's not there at the moment.
Marcus
2022 年 8 月に 1 泊滞在
2/10 (非常に不満)
宿泊されたお客様
2022 年 7 月 17 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Awful. Should not be closed down.
The whole house was filthy, cluttered and run down.
The rooms had no locks on the doors and my husband had to help the host install one. The bathroom was filthy, with plain evidence of the previous peoples use(to put it politely). The cold tap on the basin did not work and the shower had thick black mould round it.
The breakfast room was quite clearly used as the living room of the owners and was full of clutter and laundry, with just a space cleared for us to eat. No choice given at breakfast, we had what the host decided on. Lucky we were happy with fried egg and bacon.
宿泊されたお客様
2022 年 7 月に 1 泊滞在
6/10 (普通)
Kevin
2022 年 7 月 15 日
良かった点 : 清潔度
気になった点 : 設備とサービス、施設のコンディションと設備
It was okay for the price but I’ve stayed in much better & I won’t be using it again.
Kevin
2022 年 7 月に 1 泊滞在
8/10 (良い)
Richard
2022 年 7 月 10 日
Richard
2022 年 7 月に 1 泊滞在
8/10 (良い)
Lynda
2022 年 5 月 31 日
良かった点 : スタッフとサービス
Location ideal for exploring the town. It was great for a one night stay. Pretty basic facilities, but bed was comfy and bath hot (no shower)
Lynda
2022 年 5 月に 1 泊滞在
10/10 (非常に良い)
Jamie
カップルで旅行
2022 年 5 月 23 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A very nice bathroom and bed
Jamie
2022 年 5 月に 1 泊滞在
2/10 (非常に不満)
Michael
2022 年 2 月 2 日
気になった点 : 施設のコンディションと設備
Michael
2022 年 1 月に 1 泊滞在
2/10 (非常に不満)
Michael
2022 年 1 月 25 日
Michael
2022 年 1 月に 1 泊滞在
8/10 (良い)
calum
2021 年 12 月 8 日
良かった点 : 清潔度、スタッフとサービス
The cost was the first thing that attracted me, in addition to the property being slap bang in the middle of Berwick. It is a lovely old terrace house which retains its original features and is extremely quirky. The owner was very helpful and text me with regard to arrival and breakfast. The only downside was the weather was frightful when I arrived and I struggled to find the entrance.