Find Beach Hotels in Beachcomber Island

"Loved the swim up bar! Everyone was so friendly too! Would come here again!"

"It was a great stay. Staff are kind and hard working. Room floor was not very clean and we had a crawling toddler… asked for it to be mopped and it was. So, no problems at all. Great breakfast. "

"Air con did not work and towels were not available until 630pm next day"

"clean friendly staff "

"I have stayed at Sheraton Tokoriki three times over the years and have always loved it, which made this most recent stay particularly disappointing. In the past, the service has been a standout feature of the resort. Staff would usually know you by name within a day or two and service felt attentive and warm. Unfortunately, this visit felt completely different. Service throughout the resort was consistently slow and inattentive. For example, we waited around 1.5 hours for a simple coffee to arrive, and long waits for service in the restaurants were common. Food and drinks were not offered poolside, which is unusual for a resort of this standard. On several occasions we found ourselves standing and waiting while staff finished their own conversations before acknowledging us, and when service did come it often felt as though we were inconveniencing them. There were also issues with the food and beverage offering. Some menu items did not match their descriptions and overall the pricing felt very high relative to the quality delivered. More broadly, there seemed to be an underlying staff morale issue. The atmosphere suggested that staff were unhappy, which unfortunately translated into noticeably poor customer service. We did raise these concerns with management during our stay, however no real solutions were offered. This is a beautiful resort in an incredible location, which is why it’s so disappointing to write this review. Based on our previous stays, Sheraton Tokoriki "

"Amazing "

"Great stay. Best resort we've ever stayed at. Clean friendly. Nothing to fault."

"Didnt use pool. Room was clean stafff friendly. It was Quiet."

"The property is a little on the older side but is in excellent condition. The air conditioning in the room was wonderful. The pool was unique and beautiful. The water slide was scary though. The drinks by the bartenders were the best we had in Fiji. Absolutely delicious Mai Tai & Piña Colada. The breakfast buffet was a little basic."