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"Good"

"Such a friendly staff, lovely room, beautiful garden and very nice bar! "

"Really enjoy my stay the room was well kept and the staff welcoming ! "

"The hotel was clean and the hotel staff were friendly and helpful "

"Clean and comfortable room. Hotel is a lovely blend of vintage and modern. Amazing service across the hotel. Superb cocktails! Absolutely recommend for a lovely weekend in Bath."

"The spa was lovely and my treatment excellent. Dillon on reception was super helpful and George in the bar made us great Margaritas 😊"

"We loved everything about the Gainsborough, the staff were very helpful, the Spa was brilliant, the room was clean and today, also the maid was very polite and helpful. We were also upgraded to the Gainsborough suite as we mentioned it was our 25th anniversary so this was a plenty surprise, the hotel went above and beyond as they laid on a complementary fridge of drinks, a bottle of wine and a big box of Bath cheeses. Truly wonderful stay - thank you we come again."

"The room was great - certainly decorated differently. Food was fantastic "

"We got a fab upgraded room, staff were outstanding especially in restaurant. Food excellent. Location excellent. Hotel very well cared for."