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ハイディング スペース - トリム ストリート アパートメンツの口コミ

4 out of 5
ハイディング スペース - トリム ストリート アパートメンツ
9 Trim St, Bath, England

口コミ

8.6

非常に良い

評価 10 - 9 件の口コミ中 5 件が非常に良い" "
評価 8 - 9 件の口コミ中 2 件が良い" "
評価 6 - 9 件の口コミ中 1 件が普通" "
評価 4 - 9 件の口コミ中 1 件が不満" "
評価 2 - 9 件の口コミ中 0 件が非常に不満" "

8.8/10

清潔度

9.0/10

スタッフとサービス

6.0/10

設備とサービス

9.2/10

施設のコンディションと設備

6.0/10

環境への配慮

口コミ

10/10 (非常に良い)

Mike

良かった点 : 清潔度、施設のコンディションと設備
Great hotel friendly staff. We will definitely look to book here again on our next stay
2023 年 9 月に 1 泊滞在
Xiaからの返信 (投稿日 : 2023 年 9 月 29 日)
Dear Mike, that you for your review. We are glad to hear that you had a nice experience staying with us and look forward to welcoming you back. Best regards, Hiding Space

4/10 (不満)

Sheryll

家族旅行
良かった点 : 施設のコンディションと設備
気になった点 : 清潔度、設備とサービス
This property is not as described there is no access to a rooftop jacuzzi as advertised. There was little communication as to how to enter buildings and on duty management seems bothered by are arrival.
2023 年 8 月に 1 泊滞在
Georgiaからの返信 (投稿日 : 2023 年 9 月 2 日)
Dear Sheryll,Thank you for your review.As we advertise correctly our apartments in Expedia and do not find any errors, we have requested to send us screenshots of where you saw the wrong advertisement. However, we haven't received any yet. Please be kindly reminded that during your call with our colleague, when we said that the terrace is for the exclusive use of the Penthouse, you were very understanding, and answered: "I thought so". Still looking forward to receiving the screenshots.Since we have CCTV footage, it was clear that one of our colleagues assisted you with the check-in process, despite the fact we do not have a physical reception. Therefore we cannot understand the comment ''little communication'' as the only thing you did upon your check-in was to enter your passport details.It would be highly appreciated if you could write the facts accurately, so our future guests are not misled by false accusations. Kind Regards, Hiding Space

6/10 (普通)

Mark

カップルで旅行
良かった点 : 清潔度、設備とサービス
Very poorly insulted to street noise. Can hear everything including the 4am sea gulls.
2023 年 8 月に 1 泊滞在
Xiaからの返信 (投稿日 : 2023 年 8 月 7 日)
Dear Mark, thank you for taking the time to review our property. As all buildings in Bath are listed, any modification that would alter their historical character is not allowed by law. Please rest assured that our properties are as soundproofed as allowed. Best regards, Xia - Hiding Space

10/10 (非常に良い)

Allison

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Beautiful flat in a fantastic spot. Couldn’t have been happier with our time here! Well appointed, easy contactless check-in, next to the best streets to walk and dine on.
2023 年 6 月に 2 泊滞在
Xiaからの返信 (投稿日 : 2023 年 6 月 25 日)
Dear Allison, thank you for this lovely review. We are glad to read you had a nice experience staying with us. We look forward to welcoming you back in the future. Kind regards, Xia - Hiding Space

10/10 (非常に良い)

Lauren、Norcross

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We had an excellent experience and would highly recommend it. We stayed in the top floor unit and the rooftop with the hot tub had a fantastic view. The unit was very clean, nicely updated, and a comfortable size for a family of five. The staff was very accommodating. The only negatives were that it had a lot of stairs(especially carrying luggage) and the public parking lot was almost a half mile walk from there - but we knew this in advance and booked it anyway.
2023 年 5 月に 1 泊滞在
Hiding Spaceからの返信 (投稿日 : 2023 年 6 月 18 日)
Dear Lauren,Thank you for this lovely review.We are thrilled to read that you had a comfortable stay and enjoyed the terrace with the hot tub and the thoroughly cleaned apartment.Looking forward to welcoming you again in the near future!Kindest Regards

8/10 (良い)

samantha

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great property, unit was incredibly well equipped and very comfortable and cozy. Amazing location. We were on the ground level which wasn’t indicated when we were booking and so one drawback was that we weren’t that comfortable having our blinds open as there was lots of foot traffic. Would be great to have some top down blinds in that unit so you can have the natural light but still have your privacy. Parking/ unloading was a nightmare - def much better place to stay if you don’t have a car / lots of luggage.
2023 年 5 月に 1 泊滞在
Hiding Spaceからの返信 (投稿日 : 2023 年 5 月 12 日)
Dear Samantha,Thank you for your kind review.We are happy that you enjoyed the location and the amenities of the apartment. Thank you for your feedback as it will assist us in improving our service and facilities.Please note that you could have brought the car just outside of the main entrance in order to unload your luggage. Looking forward to your next stay!Warm regards

10/10 (非常に良い)

Andrew

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 4 月に 1 泊滞在
Hiding Spaceからの返信 (投稿日 : 2023 年 5 月 2 日)
Dear Andrew,Thank you for the positive rating.We hope you enjoyed your stay and look forward to welcoming you again in the future.Warm Regards.