2/10 (非常に不満)
Rosemary
カップルで旅行
2026 年 4 月 21 日
気になった点 : 設備とサービス、施設のコンディションと設備
Great location for park and ride into Bath.
We stayed in the main building-this was a mistake. It was noisy-the annex (where we have stayed before) is much better.
Our room had a great view of the race course but unfortunately was directly above the kitchen. Kitchen smells and noise drifted up and on one occasion very loud music from the kitchen.
The room needed some tlc. Paintwork very shabby. The bathroom was very poky and not very clean. The toilet had nasty staining in the pan and the outside of the toilet down to the floor had not been cleaned for a long time. There was a layer of dust on the sink pipes and the sink drained water away very slowly. The sink plug did not work. Mould on the wall/bathroom mirror was far too high and the towel ring was not usable as it had become detached from the wall.
No bedside lamp on one side of the bed and hole in duvet.
The steep stairs leading up to the room (particularly the handrail) and security doors were very dirty.
Evening meal was good and lovely waitress. Cooked breakfast choices were good but breakfast table ran out of yogurt and had very sparse offerings.
Our greatest disappointment was the bar. We went down for a glass of wine at 8.45pm (there were hardly any customers around) and at 9.20pm we were abruptly told they were locking up and we had to hastily drink and retreat to our room feeling rather embarrassed. The bar was advertised on line as open until 10pm. Not an appropriate way to treat guests. Very disappointing
Rosemary
2026 年 4 月に 2 泊滞在
