"We stayed here because we have found Novotel perfect for our needs before, as a stop over on the way to Heathrow. Nice clean room with good shower. Quiet. 5 minute walk to RailAir bus stop. Will use again."
"The spa was fantastic. 10/10.
Room was lovely
Staff were very good . Special mention to Sharon on reception . There was an issue with our room and she dealt with it immediately. We will return "
"I’m still awaiting for a refund of my security deposit a week later. I did mention it to the receptionist and she did promise to refund it but sadly not."