Find hotels near Basing House, Basingstoke from ￥10,493

"We were very grateful for the upgrade to premium room and loved the treasure hunt provided in the room The pool was very nice"

"Easy access to the parking lot, The receptionist was very helpful and kind on our arrival and during our stay. The service in the restaurant where we ate was great, we were satisfied with the breakfast"

"Beware - hidden charges! I specifically booked this airport hotel because they have a spa pool, steam room and sauna. But when I checked in, the front desk said there’s a charge to use it. I was flabbergasted! I have stayed at over 30 hotels in N. America, Europe, and the UK with pool facilities and use was always complimentary for registered guests. The charge at this place was definitely hidden! The front desk would not even say how much it is, they said contact the spa to inquire about rates. The hotel information mentions a spa with charges for massages, facials, etc. Of course I would expect to pay a separate charge for those services. But just to use the whirl pool, sauna and steam room, I felt extremely mislead because those should be free for registered guests, like everywhere else I’ve stayed. And get this! - the charge for these facilities at Sofitel London-Heathrow is exhorbitant. When I inquired at the spa, just the whirl pool, sauna, and steam room is £40! The pool was broken but for £20 the sauna and steam room would still be available. If you order a spa treatment those are included. I had already paid enough for the room, I was not about to pay more. So disappointing! Other issues too: dark room! - NO light switch or instructions, you need a card for the lights! Phone to call front desk broken, I had to go back to reception to get help with the lights after fumbling blindly in the dark room looking for light switches! "

"Lovely staff, amazing food. "

"Helpful quick reception staff. Good parking. Good location to walk into Town. I’ve stayed at a couple of Harbour hotels and enjoyed them, little disappointed that the rooms here are older and need modernising to match their other hotels. Served what I needed with its location well though. "

"During my 3 nights stay I had no room service at all. Unfortunately the swimming pool was closed for the whole week, but leisure fee was still charged at full price per night."

"Good hotel, food at the restaurant is great and good to have a fitness/spa centre available at early hours. The breakfast was ok but could have been better. More bread options, cheese and charcuterie products would have been nice."

"Great hotel great parking lots of spaces. Lovely big rooms and very comfortable bed. Lovely setting and fantastic outdoor seating for when the weather is bettter. Food was ok nothing special, the fist night we were there, there was 5 things not available on the menu which left you with very little choice as the menu is quite limited. My husband asked for vanilla ice cream for dessert , but some how ended up with coconut, which wasn't even on the menu. Hence the second night we went elsewhere for food. "

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