「Staff are so helpful and nice! No need to even ask for luggage help, the amazing porters come to you right away when they see you with bags. Top notch service. Everything was so smooth staying here. The rooftop with pool has such an amazing view, up close of Santa Croce and the whole city spread out before you. Highly recommend this hotel, especially if you’d like to be more towards the less crowded Santa Croce area away from super central central stazione or Duomo area.」
「The Hospitality of this Hotel is next level. The staff was friendly and helpful beyond measure. They provided full service to our rooms, thought of everything we needed before we even had to ask. If there was anything we ever needed they had plenty of recommendations for us. Would definitely recommend staying here, very close very close to the Duomo. The rooms were absolutely gorgeous as well, staying in place of history. 」
「Beautiful and cozy hotel. I highly recommend it for its tasteful decor and intimate service. The breakfast was also excellent. The location is convenient for sightseeing and shopping, and we will definitely stay there again the next time we are in Florence.」
「The hotel was excellent — very clean and well maintained. The location is ideal if you are traveling with children: just a few minutes from the city center and with everything you need around. It gave us the comfort of easy access while still being quiet and convenient. We really enjoyed our stay and would definitely recommend it.」
"I booked this hotel to prepare for my wedding, and the high level of hospitality and clean rooms allowed me to proceed with the preparations with peace of mind.
The hotel is also conveniently located, so I was able to return to the hotel to rest even during summer sightseeing."
"great location just around the corner of Mercato centrale and other tourist attractions!
over all stay was nice, but here's some cons..
The room was far from the lift and I had to use the stairs to access my room. the fridge was full smell of molds and so were free bottles of water, so didn't use it at all. Before I used AC, felt like the room air was not so fresh neither. if it was 3 star hotel, I could understand the condition... staff was nice and helpful, thank you!"
