Rona is so helpfull. Happy with our suite. Will come back
Donna
2026 年 2 月に 3 泊滞在
10/10 (非常に良い)
Leo
2025 年 8 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Leo
2025 年 8 月に 5 泊滞在
6/10 (普通)
Ceasar
2025 年 6 月 16 日
良かった点 : 清潔度
気になった点 : 設備とサービス
Ceasar
2025 年 6 月に 4 泊滞在
4/10 (不満)
Peter、Sydney
カップルで旅行
2023 年 4 月 7 日
気になった点 : スタッフとサービス、設備とサービス
The hotel is beautiful and the rooms are nice as is the pool. The building is not complete. The upstairs bar was not available.
The menu is tiny and the food portions tiny. It is chronically understaffed. The breakfast was poor. We would not eat dinner there and bought more breakfast elsewhere.
Coffee was rubbish.
The wifi was hopeless to connect. Every day go to the office for a new code. Sometimes twice a day.
No mention of cash only till departure checkout! No warning at all!
Only one person working in the afternoon. To get a drink you have to go the office and wait for her to come to the bar.
The tv was not working when we arrived and again the last night. We had no tv the last night.
To get tea or coffee you have to go to the dinning room and find it yourself then take it to your room.
First day a blocked drain and a flooded bathroom.
I would not ever go back there. Never an apology for anything.
Peter
2023 年 4 月に 4 泊滞在
8/10 (良い)
Katherine
2022 年 12 月 17 日
Katherine
2022 年 12 月に 3 泊滞在
2/10 (非常に不満)
宿泊されたお客様
2020 年 3 月 23 日
My trip needed to be cancelled and refunded due to the Covid-19 crisis as the Philippines is in lock down without travel. I've been calling Expedia for over a week to speak a customer service representative and have been unsuccessful. I would hope I can have my trip refunded but am unable to speak to anyone from Expedia.
宿泊されたお客様
2020 年 3 月に 3 泊滞在
10/10 (非常に良い)
宿泊されたお客様
家族旅行
2020 年 3 月 13 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Staff was friendly and place was very clean. My family enjoyed it .
宿泊されたお客様
2020 年 2 月に 3 泊滞在
4/10 (不満)
宿泊されたお客様
2020 年 3 月 3 日
宿泊され たお客様
2020 年 1 月に 2 泊滞在
10/10 (非常に良い)
宿泊されたお客様
家族旅行
2020 年 1 月 16 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
New property. Great and friendly staff. Definitely would be back and will recommend it to family and friends. The free airport pick up/drop off is also a plus.
宿泊されたお客様
2020 年 1 月に 4 泊滞在
10/10 (非常に良い)
Wilanne Karen
2019 年 11 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
PERFECT VACAY!
I don’t understand why this hotel is rated 3.5. The place is perfect! Very warm and courteous staff. All of our requests were granted. Exactly what we needed for a vacation/retreat. Batanes was perfect and our chosen accommodation was a contributor to that! One thing to note, the place where the hotel is doesnt have mobile network signal because of the mountains surrounding the place but the hotel has wifi to compensate for the lack of coverage. I am unable to add photos to this review for some reason, but the place really was amazing.