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"The bed sheets were too small for the bed, so I woke up with my head on the mattress directly. Also when we came to check in the staff were doing some admin and we had to stand there for 10 minutes while they completed it in front of us"

"Where do I start. 1. On arrival - there are two signs for 'Reception' but actual 'Reception' on arrival was based in Restaurant facility. When I arrived the Receptionist could not find the key to my room, she searched and searched - she tried to contact her 'boss' but could get no response. I was offered a drink but declined as I had a function to attend. She suggested I leave my luggage and she would put this in my room whilst I was away. She tells me that the Reception is open until 11 p.m. I was told that this problem would be reported to the Boss. On my return later my luggage had remained in the restaurant/bar area. They discovered that the key was still in the Room I was about to occupy. The room did not smell very nice. However I started to unpack thinking it may be a temporary thing! but on further exploration I found that the smell emanated from the bathroom - very stinky - drain problem I am guessing. I reported this and Reception brought some drain cleaner but I knew this wouldn't help so asked to be moved. Again this was to be reported. 3. I moved to another room and was helped with this by the Receptionist - which had a more intricate way of entry and steps leaving to rooms, also above the door I noticed that it displayed an exit in the case of fire - on exploration in the room - the only other door possible for an escape was firmly locked!"

"Let down by the poor evening restaurant service"

"Great place to visit, the children loved the easter hunt every morning and the pool. The peacocks everywhere were so fun, my little ones loved them!"

"Great staff and excellent facilities"

"Very nice clean hotel with very friendly staff. Michelle provided very good service and shared some interesting history about the hotel and the local area. Evening meal and carvery was excellent. Very convenient car park also. I’d recommend staying here."

"It is a pleasure to stay at this hotel as we have many times thank you "

"Very clean and staff very friendly "

"Loved this placed and location"