Find hotels near Balos, Agios Nikolaos from ￥10,202

"A very sweet and easy going place to stay!"

"We had a nice time here, the kids did too. We liked the pools and the gardens were nice. Maintenance is certainly lacking. The water slides were dirty as well as the area around them. This was not the case with the roads and paths around the resort who were cleaned daily and the cleaners were lovely and friendly. The room was comfortable and big. The view was nice but again maintenance and cleanliness was subpar. Yes the cleaner was doing her best- probably but the scale built up and lack of attention to detail was evident especially in the shower. The room and we would say the place generally is tired and you can tell that corners are being cut. The food was hit and miss. We went on an all-inclusive which is fine if you’re not expecting any snacks that were almost non-existent. It was also our first time in an all-inclusive and we will probably think twice before booking again this type, as unfortunately the quality of the food was not to our liking. The beer was good the coffee was bad. We would go again just for the pools the beach and the convenience "

"Lovely hotel and facilities. Great advice from staff regarding where to go ie beaches, food great everyday! "

"Really nice place for holiday, staff kind and helpful, large choice of food and good +++"

"Beautiful Hotel in a Great Location, But Some Details Let It Down We recently stayed at Castello Boutique Suites in Sissi, Crete to celebrate our anniversary, and overall, we had a very good holiday. The hotel made a wonderful gesture by upgrading us to a larger suite with a private side pool, which felt so special and really set the tone for our stay. The suite itself was stylish and comfortable, the breakfast was excellent every morning, and the staff were consistently warm, welcoming, and genuinely kind. The location couldn’t be better — just a 2-minute walk from the charming port of Sissi, with plenty of tavernas and shops nearby. That said, as this is marketed as a five-star hotel, we were a little disappointed by some details. Positives: – Thoughtful anniversary upgrade to a suite with private pool. – Beautiful, modern, and spacious room. – Fantastic location (2 minutes from Sissi port). – Excellent breakfast with plenty of choice and quality. – Friendly, professional, and welcoming staff. – Relaxed, peaceful atmosphere throughout. Negatives: – Private pool jets and lights didn’t work; nothing was fixed during our stay. – Pool needed topping up and sides had algae. – No towel hooks in the bathroom; “do not disturb” system broken. – Daily housekeeping, but balcony wasn’t cleaned in 8 nights. – Cups and glasses not refreshed — had to wash them ourselves. No blinds/curtains: poolside window let in sun at 5am, back window was lit at night, affecting sleep and"

"Lovely modern hotel offering plenty of areas to relax with fantastic food. The staff were all great (except maybe the reception team!)"

"A couple of minor things to note from the hotel description; They do not operate an airport shuttle bus, and there is no car parking on site. However, there is plenty of parking in the vicinity of the hotel. The hotel itself is absolutely perfect as far as I am concerned. It is small enough as to never seem overcrowded, even at full capacity. The rooms are spacious and very clean. Also, the bed was probably the most comfortable I've slept in when away from home. As for the staff, they are attentive and helpful. "

"La cucina orribile. L' acqua non è compresa nella mezza pensione. 3 euro una bottiglia d'acqua, 4 euro frizzante. Nel buffet abbiamo visto capelli qua e là. La struttura avrebbe bisogno di maggiore pulizia e manutenzione. Animazione inesistente. La struttura è fronte mare, ma non puoi fare il bagno perché è roccioso. Nel mio voucher Expedia c'era scritto che avremmo ricevuto un omaggio e un drink di benvenuto. Abbiamo chiesto in reception e ci hanno detto che è un errore di Expedia, hanno anche fotografato il voucher per segnalare ad Expedia.it questo errore. Per scusarsi ci hanno promesso una bottiglia di vino e della frutta. Li abbiamo ricevuti 2 giorni dopo su sollecitazione. La mattina dopo hanno pulito la camera e portato via il piatto con la frutta. La camera con jacuzzi era piccolissima e la bambina dormiva sulla brandina. Jacuzzi inutilizzabile durante il giorno per il troppo sole. Dopo 4 giorni di permanenza ci hanno chiesto se tutto andasse bene. Ci hanno cambiato la stanza, dandocene una più grande, con lettini e jacuzzi coperta da tetto. L' ultimo giorno, dunque, abbiamo usufruito di una stanza migliore. Sinceramente molto deludente. "

"Very clean and comfortable room. Staff helpful and friendly. Very crowded pool area with people smoking and drinking alcohol at breakfast so for this reason I would not consider returning. "