Bad Erlach Vacations from ￥173,012

Good location and good sized suites. Staff not very friendly and room service needs to improve. Room service staff left their soiled wipe cloth in the toilet one day and towels were smelly.

Hotel was very conveniently located near a metro stop. Room was lovely with a nice big bed. We were very grateful for the external shades to help control the room's temperature rather than having to rely on air conditioning all the time.

This hotel is perfect for a long stay in Vienna. It is centrally located, walking distance to St. Stephen’s Cathedral, public transportation and many major attractions. The rooms are clean, fairly large and have well-equipped mini-kitchens. Although the building is old, with a vintage elevator, the rooms and bathrooms are modern and upgraded, with plenty of electrical outlets and excellent plumbing. Our only complaint was that the internet did not work well in our room on the fifth floor – it would go in and out constantly, always painfully slow – and though we complained about it twice, they never did anything about it and denied there was a problem, since it worked fine on the mezzanine floor where the office is.

The room was very spacious and staff very courteous. There are a couple of dinner places around the hotel. The area felt very safe. There are multiple metro stations nearby.

Buen servicio, la habitación súper cómoda y agradable.