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「スタッフの対応と部屋の清潔さはよかったが、清掃・タオル交換の依頼方法がわかりにくく困った」

「エア駅から徒歩１０分以内の好立地にあり、ホテルのインテリアやお部屋がとてもセンスがよく、可愛らしい雰囲気でした。とても好みだったので、お部屋の写真を沢山撮ってしまいました。お庭もとても可愛かったです。 部屋はとても清潔でした。 Cathcartというお部屋に泊まりましたが、こちらの部屋だけバスルームが部屋の中になく、部屋の外にあるのだけが少々面倒でした。　ですが、プライベートバスルームなので他に誰も使いません。　　朝食もとても豪華で美味しかったです。　朝食のお部屋もとても可愛かったです。　エアに行く際はまた宿泊したいです。」

「Really nice room. Bathroom was lovely (some hairs in sink when we arrived, but not that a big deal). There was a wedding on in the hotel, with music heard thumping in our room until quite late (we’re not killjoys, but it was impossible to sleep and very loud). It would have been good to know this when booking, as we would have looked elsewhere. Called down to ask reception and they were dismissive and a bit rude. Also loud music heard in room in the morning as well.」

「Great location, walking distance to everything. Spacious studio, modern and clean.」

「Easy communication by the team before entry, key safe easy to sort and access easy. Place was left clean and warm on arrival. Area is OK, lots of free parking right outside the door, a Chippy next door but one, Bakery across the road and a few little corner shops only minutes away with Ayr town centre only 5 minutes walk away. The place is a ground floor flat in a converted house with a double bed (a very comfy bed), sitting area with a good kitchen and clean bathroom. Will definitely used...

「Flat is very nice inside. Right on the beach. It's a 30 second walk away. Right next to town centre and all the restaurants and pubs. Photos are true to experience. Great stay. Would book again.」