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"The Kahala in Yokohama was absolutely outstanding in every way! WOW, WOW, WOW. Rooms were immaculate. Restaurants were 5 Star. The hotel personnel could not have been more friendly and accommodating—truly amazing experience. The staff arranged all our travel from the hotel whether it was a ten minute quick trip or a ninety trip to the Narita Airport. We picked this hotel originally because of its convenient proximity to our Celebrity cruise port. If you are cruising with Celebrity out of Yokohama, you don’t even want to consider any other resort/hotel. The value for the price is unmatched. My wife and I have traveled all over the world and the Kahala has risen to the top of the list. This may sound like a fake review, but it is definitely not. Our stay was that good."

"Great service. Close to everything "

"This hotel was so beautiful. It was one of four I stayed at when visiting Japan. Right across the street is the Yakohoma Art Museum and then a 4 minute walk there’s a huge shopping center in the landmark tower where you can take a super fast elevator to the top floor to view Japan. There’s so many restaurant options and shopping. I loved staying at this hotel. There was also a delicious restaurant in the hotel that we dined at. It was Japanese take on Italian. I enjoyed it very much. The hotel also has a pool. We loved this hotel. I would definitely stay here again. "

"Beautiful view of the harbor, nice location with restaurants and historical sites. Subway goes to their door, literally. Loved it!"

"Staff very helpful and professional. Good location."

"Onsen and two convenience stores "

"Loved our stay. Very comfortable."

"The Customer service was stellar. We had left items at a previous hotel, and the JALCity Kannai Yokohama staff helped us to communicate with that hotel, and in the end, we got our items back. The Location is convenient for exploring Yokohama Chinatown."

"Nice size room, window overlooking harborside park and Tokyo Bay, short walk to must-see Chinatown. Rooftop seating and bar. "