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"The hotel was clean, and the staff were friendly and helpful throughout my stay. The rooms were well maintained, although they felt slightly dated in terms of decor. One improvement I would strongly suggest is installing soft-close door mechanisms, as the doors tend to slam loudly. Unfortunately, one guest on my floor repeatedly let their door slam early in the morning (between 6 and 8 am), which was quite disruptive."

"We were woken at 7am by a fire alarm and had to evacuate our room with a baby and a 6-year-old, only for it to stop before we even reached the muster point. It was later explained, quite casually, that it was caused by someone showering with the bathroom door open. Given there’s a sign warning about “sensitive” alarms, this doesn’t feel like a one-off and isn’t acceptable in a family hotel where sleep is already precious. We stayed at Macdonald Aviemore Resort as a family of four. When we raised this, along with a broken kettle, reception initially offered complimentary breakfast but later withdrew it after checking with a manager, which felt poorly handled. The hotel itself feels tired and in need of investment. Our room was small, especially with a cot, the shower was only lukewarm, and carpets were dirty with an unpleasant smell. The lift also smelt strongly of smoke. There are positives: the pool and facilities are good and we enjoyed them, though some maintenance is needed (hair dryers out of order, puddles on the floor, drains not very clean). The outdoor park is great for kids but also showing wear. Aviemore is a fantastic location, but the resort feels like it’s relying on that rather than maintaining standards, it’s certainly not 4 star. With better upkeep, it could be much better."

"The room was perfect for our short stay in Aviemore. The location was located perfectly and surprisingly quiet even though the main road is next to it. There is parking which is easily accessible and was located to the apartment right next to it."

"Brilliant stay. Steam room was grimy but apart from that it was fantastic."

"What a great place to stay- really clean, a comfy bed, quality linens and well-maintained room with a little fridge. Staff are all friendly and efficient. We stayed in a chalet years ago and liked it and decided to try the motel this time. We’ll definitely be back! It’s the best motel we’ve stayed in in Scotland, and it puts most U.S. motels to shame."

"Very friendly and helpful staff. Clean and comfortable accommodation and a lovely location right beside Loch Alvie."

"The kitchen is fully equipped, the staff are friendly and helpful. Overall it is clean and there is nothing to complain about."

"Great for young children, lots to do within the resort, breakfast was nice with lots of choice. Room was clean, but the hotel on a whole needing a bit of upgrading and decorating. Would recommend though and would return."

"Super friendly hosts and a great location. Really quiet and comfortable, and the home cooked breakfast was fantastic. I’d definitely stay again!"