「The room was spacious and well designed. Storage solution in robe for suitcase and lighting is a great addition and very convenient. TV wall mount mobility is great to have as well. 」
「I stayed at this hotel in order to look for an accommodation during my study at a uni.
The room was clean and comfortable although it did not have AC. I sometimes felt somewhat hot, but thanks to the ceiling fan, it was not a big problem to me. I wish it were my permanent home. If I need to stay at a hotel in Canberra again, I will certainly choose Ovolo Nishi again.
The staff members were friendly.
」
"The room was relatively spacious for the price, but it was not clean at all.
After checking out, I noticed an additional charge of $99.50, which I had not been informed of at any point, including during checkout. When I inquired about it, I was told that the charge was for assistance provided after 10 p.m. because I had left the key card inside the room. However, I was never told at the time that such a high fee would be incurred, so I was very surprised. Since I hadn’t lost the key card but had simply left it inside the room, I felt the charge was unreasonably high. When my key was being handled, I saw that another guest had also left their key inside the room. If they charge nearly $100 to every guest in that situation, it feels excessive and unfair. Although the place advertised 24-hour check-in, additional late-night assistance often incurs high fees, so guests should be aware of that."
