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Sheraton Atlanta Hotel

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Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Premium bedding, in-room safe, desk, soundproofing

Overview of Sheraton Atlanta Hotel

Sheraton Atlanta Hotel

4 out of 5

3.6/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
30303, GA, Atlanta, 165 Courtland Street NE

Explore the area

  • Popular LocationCNN Center14 min walk
  • Popular LocationWorld of Coca Cola15 min walk
  • Popular LocationGeorgia Aquarium16 min walk
  • AirportAtlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)15 min drive

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About this area

Atlanta

Located in Atlanta, Sheraton Atlanta Hotel is in the city center and near the airport. Sweetwater Creek State Park and Woodruff Park reflect the area's natural beauty and area attractions include Children's Museum of Atlanta and Georgia Aquarium. Looking to enjoy an event or a game while in town? See what's happening at Mercedes-Benz Stadium or State Farm Arena. Guests appreciate the hotel's location for the sightseeing. It's also convenient to public transportation: Peachtree Center Station is 5 minutes by foot and Five Points Station is 11 minutes.
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Map

What's nearby

  • Georgia State University - 2 min walk
  • AmericasMart - 7 min walk
  • CNN Center - 14 min walk
  • World of Coca Cola - 15 min walk
  • Georgia Aquarium - 16 min walk

Getting around

  • Peachtree Center Station - 5 min walk
  • Atlanta Peachtree Station - 9 min drive
  • Hartsfield-Jackson Atlanta International Airport (ATL) - 15 min drive

Restaurants

  • Fandangles Bar – Serves dinner and light fare on select days.
  • The Market – Serves breakfast, lunch, dinner, and light fare daily.

About this property

Sheraton Atlanta Hotel

4-star Atlanta hotel in Downtown Atlanta with indoor pool
This hotel features an indoor pool, an outdoor pool, and a fitness center. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite. All 763 soundproofed rooms feature WiFi and room service. For a bit of entertainment, LED TVs come with cable channels, and guests can also appreciate conveniences like refrigerators and coffee makers. Housekeeping is available on request.
Sheraton Atlanta Hotel offers 763 accommodations with laptop-compatible safes and video-game consoles. Beds feature premium bedding. LED televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries.

This Atlanta hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per 24-hour period)

Parking and transportation

  • Self parking on site (USD 35 per night; includes in/out privileges)
  • Valet parking on site (USD 45 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • To-go breakfast available for a fee daily 6:30 AM–10:30 AM: USD 5-30 for adults and USD 5-30 for children
  • 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Indoor pool
  • Outdoor pool
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Korean
  • Portuguese
  • Russian
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference center (95000 square feet of space)
  • Meeting rooms - 16

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)
  • Renovated entire property - February 2016
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer

Entertainment

  • Cable channels
  • LED TV
  • Pay movies
  • Premium channels
  • Video-game console

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofing
  • Turndown service

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Policies

Check-in

Check-in from 4:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night, plus a deposit of USD 50 per night
Dogs welcome
Up to 75 lbs
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 30 for adults, USD 5 and USD 30 for children (approximately)
  • Fee for in-room wireless Internet: USD 4.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 35 per night (in/out privileges)
  • Valet parking fee: USD 45 per day (in/out privileges)
  • Pet deposit: USD 50 per night
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Atlanta Downtown Sheraton
Sheraton Atlanta Downtown
Sheraton Hotel Atlanta Downtown
Sheraton Atlanta Downtown Hotel
Sheraton Atlanta
Atlanta Sheraton
Sheraton Atlanta Hotel Hotel
Sheraton Atlanta Hotel Atlanta
Sheraton Atlanta Hotel Hotel Atlanta

Frequently asked questions

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 864 out of 2567 reviews
5 - Excellent 34%
Rating 4 - Good. 693 out of 2567 reviews
4 - Good 27%
Rating 3 - Okay. 409 out of 2567 reviews
3 - Okay 16%
Rating 2 - Poor. 278 out of 2567 reviews
2 - Poor 11%
Rating 1 - Terrible. 323 out of 2567 reviews
1 - Terrible 13%

3.9/5

Cleanliness

4.0/5

Staff & service

3.6/5

Amenities

3.7/5

Property conditions & facilities
Write a review

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing
Stayed 3 nights in Oct 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Check in was donr very professionally by Whitney. The Valet parking was great. Everyone was nice and courteous.
Stayed 3 nights in Oct 2021

3/5 Okay

Traveled with partner, Traveled with family
Disliked: Cleanliness, property conditions & facilities
My room was given away prior to my arrival. The room could have been cleaned much better. The carpet needs to be done away with. There was no privacy. I can literally hear everything and everyone in their rooms. The parking was atrocious!
Stayed 3 nights in Oct 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay
Stayed 3 nights in Oct 2021

3/5 Okay

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service
We weren’t aware that breakfast was not included in our room. We were told when it was and where it was and even talked to people before we ate, and it wasn’t mentioned to us. Then we sit down to eat and get charged $50 for breakfast. The area around the hotel was disappointing. No good food or restaurants around.
Stayed 2 nights in Oct 2021