2/10 Terrible
Angie F.
Nov 14, 2023
Disliked: Cleanliness
There’s Roaches and lacks adequate cleaning
Not enough space for the disgusting things we dealt with. Upon checking in we noticed there wasn’t enough towels and wash rags available (listing states it sleeps 7 however only 3 towels and 2 wash rags were provided), the dish soap dispenser was empty, we also noticed tons of dust throughout the property, and stains on carpet floor. We felt this wasn’t a deal breaker so we chose to stay. Not too long after checking in I texted the owner around 9am to inform her we needed towels and wash rags, around 6pm I sent another text for a follow-up as we still did not receive the towels and wash rags. Around 11pm, we noticed a very large roach crawl out from under one couch and went under another couch. We moved the couch to confirm it was a roach. I took a video of it and requested the owner come down to the basement area and address it. From moving the couch we also noted a ton of trash and food wrappers under the couch. When the owner came down a few minutes later she never apologized about the roach, and when we raised the issue of the food wrapper and trash she said she does not move the furniture when she cleans. In the process of the owner taking care of the roach she stated she needed to spray again (which indicates she knows this is an issue). In the middle of the night we discovered a large roach in the bathroom, and in the morning a smaller roach crawling up the wall. This proved to be an unsuitable place for a family to stay and we had to find other accommodations.
Angie F.
Stayed 3 nights in Oct 2023