Find Pet-friendly Hotels in Ascot

"Hotel was great, very clean and comfortable. Only negative was a service charge for front of house was applied to the bill at checkout and presented as mandatory part of the invoice. On my second stay a different lady at reception let me know exactly what it was and that it could be removed if I wanted (I was happy to keep it but didn’t like what felt quite sneaky the first night). "

"I had originally booked a two-night stay through Expedia. However, my work at Charing Cross Hospital ended a day earlier than planned, so I needed to check out after the first night. When I approached the counter, I specifically asked the staff member Waqar if he could assist me. He confirmed he was available, so I proceeded. After handing over my keys and receiving confirmation that the checkout was complete, I simply requested a printed receipt. At this point, Waqar’s demeanour changed dramatically. He became quite impolite, claiming he now had other customers waiting and instructing me to go to the next counter. When I explained that a printout would only take a moment, he began arguing with me, questioning why I was checking out early. To be honest, the interaction felt more like an interrogation than a standard hotel service. It seemed as though I was being questioned about “getting bail a day early” rather than simply concluding my professional stay. Despite my explanation that I was in a hurry to get home after my shift, he continued to be argumentative and dismissive. Lady next to him counter was also dismissive saying printout doesn’t take 5 mins and covering the person but in fact it just took less than 2 seconds. Staff is rude as I could read few comments on other websites and they have neither improved it nor are they apologetic. "

"Room was clean and tidy, plenty of space. Towels, toiletries are provided. The room also has a kettle, tea, coffee, and a smart TV which you can cast to. The staff are helpful and friendly. There is plenty of lounge space and activities on the ground floor. Lovely stay!"