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"Staff were smiles all the time. Food was great - both dinner and breakfast. Onsen was fine as it was not as crowded and noisy as in the other free Onsen places. Shuttle bus was ready to drive us to and from the town centre (at specific period in a day). Highly recommended. "

"A very pleasant stay and surprised that the rooms were so modern and well fitted with all the mod cons. Beds were very comfortable. Onsen facilities were very good. Location of the hotel was also good. Overall, a very good experience and I would recommend it to others."

"My recent stay at SUMIHEI BETTEI TOKItoTOKI was a delightful experience, blending traditional Japanese elegance with modern luxury. The serene setting and beautifully designed rooms provided a perfect escape from the everyday hustle, while the onsen baths were a haven of relaxation. The staff’s exceptional service and attention to detail made the stay truly memorable. Dining at the hotel was a culinary highlight, showcasing exquisite local flavors and artistic presentation. Overall, SUMIHEI BETTEI TOKItoTOKI is not just a hotel, but a gateway to experiencing the charm and tranquility of Kinosaki Onsen. I left rejuvenated and look forward to returning."

"Staff was amazing, very kind and helpful. The room was very clean. The beds are on the floor in a traditional style, so be aware of that if you have any back issues. Would recommend to friends and family! "

"Great Japanese experience. Lovely room .. traditional style. Great location walk to everything .. station5 mins… onsens all easy access.. great stay."

"This was a family trip. We had an amazing stay at Oedo. Our room had a perfect view of the river. The onsen was clean and relaxing. However, our baby threw up on our bed and required us to replace the sheets and pillow. We were charged for the new sheets and pillow, but staff never collected the dirty sheets. So we placed them in the entry way. That was the only problem we had with service. We wish they collected the dirty sheets."

"Good option close to the station and within a walkable distance of the castle/river. Good resto next door for both dinner & breakfast (nothing crazy just good and nice staff)"

"The staff are very helpful and polite!"

"Kinparo Hotel was exceptional. It’s rated a 3•.in Japan. But anywhere else it would be minimum 4* or 5*. Our room was beautifully decorated with an amazing view of the mountains and ocean.it was a real treat to stay in this lovely hotel. It’s also only 10 min drive / shuttle bus from Kinosaki which a lovely spa / onsen town with weeping willows on s small canal. The hotel is a hidden gem. "