「The natural aesthetic, top-notch shower and bathroom, beautiful interior design, and must-experience pool, sauna, steam, and hot tub made for an exceptional experience. Everything was clean.
The only issue was nesting birds outside our window, which made noise late at night.
The staff and service were excellent, and in-room breakfast arrived promptly. The food was amazing but with a smaller selection. I hoped the café store would stay open longer, as it also sold snacks and drinks.
The...
「Absolutely outstanding hotel. Everything was perfect, the customer service and location, room view and facilities. Since it was a birthday trip, I had mentioned in advance that I hoped for an early check in, and on the day, they welcomed us with a lovely voucher and allowed us to check in right when we arrived. It made such a difference to be able to relax in the room straight away. I’ll definitely be staying here again. 」
"The location is very convenient for both shopping and sightseeing, as it’s close to the tram stop and Southern Cross Station. The staff were friendly and welcoming, and apart from the bathroom being a bit small, I was very satisfied with my stay."
"I came to Melbourne for my birthday trip. Vammy, the taxi driver, Mr. Sang from the hotel, and Akila from the concierge team prepared a surprise birthday gift in my room to cheer me up after I had an unpleasant experience on the way here (which had nothing to do with the hotel). I was truly touched by their warm hospitality and deeply appreciated the kind gesture. Thank you so much! The room and bathroom were spacious, with large windows offering an amazing view. I highly recommend the Grand Hyatt to everyone. "
