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「There was a beautiful view outside on the deck, however our room faced the parking lot on the first level. We could not open our curtains because of a direct view into our room」

「I booked a room on Expedia as a non-smoking king size room. When I checked in they gave a smoking room king size and was told that since I booked through a third party this is what I had to take. Not thrilled and the room and floor smelled terrible. Room service was not offered so I had to beg the staff for clean towels and wash clothes for the second night. Overall the hotel and casino was nice but not thrilled with the resort fee charges that everyone seems to be getting away with nowadays.」

「Hotel is vey neat, clean and modern. Front staffs are very helpful and friendly, especially evening shift. Room is very clean. Only draw back are Phone doesn’t hook up or line up in room 321. Shower tub floor is very slippery. Morning meal doesn’t have bacon. Not much fruiits in the bucket. Only few apple served.」

「The pool wasn't ready. I was told the pool would be ready. Not true.」

「The front office at check in and check out was great. The room was ok, carpets were dirty and had unknown splatter marks on the walls. The bed was good, pillows were great and the shower was good. The toilet didn’t flush properly. Was only a one night stay, but I would not come back.」

「Yes」

「They made a fraudulent charge to my credit card on top of the 50$ incidentals deposit 」

「This is a great stay, accommodations were awesome clean Very Cool vibe beautiful little river running through would be a great place to set up camp if you're exploring this area for a couple days or just an awesome place to stay for the night if you're passing through would definitely stay here again.」

「No amenities…」

「Parking was easy and the AC did keep the room cool. Accommodations were comfortable and the balcony at back of room with the river right outside was very pleasant. Would stay again.」

「The Balsam Mountain Inn was a most wonderful place to stay!! EVERY single staff member could not have been more helpful!! To sit on the porch and relax and look at the view was an experience all it's own....sooooo relaxing!! Coffee was a local brand and tasted amazing, along with the pastries. The room was clean, bed was comfortable and the long, hot shower was refreshing. The Inn was close to restaurants downtown and just a shirt trip! You will not be disappointed! Please support this...

「Beautiful property! We enjoyed our room and slept very well. Breakfast was amazing. Wonderful property and host, highly recommend.」

「Thin wall ... and it was too noisy about next or upper rooms drain of bath...」

「Clean room and great view of river. But Building, outside steps, and balcony needs pressure washing. Overall I would stay there again.」

「Room wasn't cleaned daily, no lunch or dinner, nothing to read T.V. was difficult to operate. Food was better when there was alot of people there.」

「Aside from the lack of a substantial breakfast, everything was great. The friendly staff put me in a room suitable for my needs. The room was large. Laundry was a plus, Totally satisfied」