Find Family Hotels in Apia

"Room wasn't ready at check-in time. We arrived about an hour prior to check-in, they said they'd send housekeeping to the room immediately. We left to do some shopping and returned after our actual check-in time, and still had to wait another 30mins or so for the room to be ready. Room was reasonably clean but smelled damp and musty. No body wash in the shower, had to call housekeeping to send some up. Beds were comfortable. Had some issues with what was included in the room rate with Expedia and what the hotel had in their system. I paid a higher room rate to have one-way airport transfer included for 4 guests and a WST$50 hotel credit. There was no hotel credit, and when we checked out at 4.30am ready for our transfer I was informed they only had payment for one person's transfer in their booking system. I wasn't asked to pay again there and then, but I didn't receive the friendliest of farewells... "

"This was a serene little spot, felt very safe here as a solo traveler. Staff were kind, everything was clean and the pool was great. My only complaint would be that it was so noisy every night! The chickens and dogs were going off constantly and I slept very poorly even with earplugs in. Would be fine for a heavy sleeper though! "

"The gym was quite well equiped however there was really no place to do yoga or stretch, especially when busy. The room was well sized with a good layout. There are 2 pools - both very close to the dining/bar area - suggest during meal times that one pool is for children and 1 for adults. The manager - Nathan I believe - made a point to speak to his customers and certainly knew his staff well. A great choice to stay in when in Apia. "

"Car park area needs to be expanded so more vehicles can park safely "

"Male bar staff were very rude & very unfriendly, they had an attitude issue towards us, shouldn’t be working in this area of industry, I found them to be quite annoying "

"Did not have breakfast, air con was good"

"Shower was terrible little to no pressure "

"Awesome Hotel"

"Unfortunately we were only met with frustration/dissatisfaction and mostly disappointment Our room didn’t have hot water, we mentioned this everyday and only got it for one day which was the second day we stayed that was the best shower until we got back at the end to shower again and until every other day was just too cold hot water wasn’t working. After being out all day you just want to enjoy some hot water after coming back during the night. The shower also clogged up we mentioned this a couple times and we were told on the 3rd day by a staff member we were turning it on wrong I mean how should we know, my partner isn’t Samoan so by far this wasn’t good for him. Due to this we left the hotel after we couldn’t handle it no more. we didn’t ask for a refund for our last 2 nights we stayed there and there was just no other option besides the apologies from other staff members just had enough. Disappointed! Room 17 do not stay here. A few staff were lovely including the supervisor who’s Fijian and a couple who were hotel staff otherwise I wouldn’t recommend anyone to stay there X "