COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Smile HOTEL Hirosaki

Photo gallery

Featured Image
Free WiFi
Free WiFi
Free WiFi
Free WiFi

Smile HOTEL Hirosakiの概要

Smile HOTEL Hirosaki

2.5 out of 5

4.0/5 Very Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • WiFi 無料
  • 冷房
  • レストラン
  • 朝食あり
  • ビジネスサービス
  • 駐車場利用可

Cleaning and safety practices

  • 消毒・除菌剤で清掃
  • 手指消毒剤を提供
  • 感染予防用品


  • 人気の観光スポットHirosaki Castle車で 5 分
  • 人気の観光スポットAomori Spring Ski Resort車で 37 分
  • 空港Aomori (AOJ)車で 40 分
  • 人気の観光スポットMount Iwaki車で 79 分

Choose dates to view prices



Smile HOTEL Hirosaki is located in Hirosaki. Hirosaki City Museum and Neputa Village are cultural highlights, and some of the area's attractions include Fujita Memorial Garden and Zuirakuen Garden.
Popular Location


  • Hirosaki Shoten Church - 徒歩 2 分
  • Saisho-in Temple - 徒歩 9 分
  • Hirosaki Castle - 車で 5 分
  • Aomori Spring Ski Resort - 車で 37 分
  • Mount Iwaki - 車で 79 分


  • Chuohirosaki station - 1 min walk
  • Aomori Airport (AOJ) - 40 min drive


Smile HOTEL Hirosaki

Hotel with restaurant, near Hirosaki Castle
This hotel features a restaurant, self parking, and a business center. WiFi in public areas is free. Additionally, free use of bicycles, dry cleaning, and laundry facilities are onsite. All 121 rooms offer free WiFi and free wired Internet, plus flat-screen TVs and hair dryers.
Smile HOTEL Hirosaki offers 121 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions are featured in guestrooms. This Hirosaki hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include complimentary bicycles.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.



  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (JPY 500 per night)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–9:30 AM: JPY 880 per person
  • 1 restaurant

Things to do

  • Free bicycle rentals

Family friendly

  • Laundry facilities


  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • Japanese

Business services

  • Business center
  • Meeting rooms


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)


  • Designated smoking areas (fines apply)



  • Air conditioning (climate-controlled)


  • Bidet
  • Free toiletries
  • Hair dryer


  • Flat-screen TV

Similar properties

See similar properties



Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18


Check-out before 10:00 AM


Front desk staff will greet guests on arrival


Staffed front desk


Pets not allowed

お子様およびエキストラ ベッドのご利用について

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available




The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 880 per person (approximately)
  • Self parking fee: JPY 500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted


The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file


Smile Hirosaki
Smile HOTEL Hirosaki Hotel
Smile HOTEL Hirosaki Hirosaki
Smile HOTEL Hirosaki Hotel Hirosaki


Very Good
Rating 5 - Excellent. 19 out of 49 reviews
5 - Excellent 39%
Rating 4 - Good. 15 out of 49 reviews
4 - Good 31%
Rating 3 - Okay. 13 out of 49 reviews
3 - Okay 27%
Rating 2 - Poor. 2 out of 49 reviews
2 - Poor 4%
Rating 1 - Terrible. 0 out of 49 reviews
1 - Terrible 0%




Staff & service




Property conditions & facilities

3/5 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2019

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and affordable, with polite and helpful staff. A very pleasant stay.
Stayed 3 nights in Aug 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

3/5 Okay

Liked: Staff & service
Tanbo art Trip to Hirosaki - Sept 2018
The hotel is 15 to 20 min away from the JR train station so location wise it is not convenient if you will be using train. Hotel itself is pretty basic - small room but it is ok to crash for a night or two. The carpeting in the rooms needs changing - looks pretty bad. Breakfast is also pretty basic but for an extra $7 its ok. At least one person on the front desk staff can speak English and they are all polite and helpful. wifi signal was strong in my room so no complaints there. Local area is all commercial with many shops and restaurants. Hirosaki castle and park are about 15 min walk and are worth seeing. Overall its an ok place to crash for a night if you are a solo traveller like me but I will not stay there again because of the distance from JR train station.
Stayed 1 night in Sep 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed at many hotels in Japan and the Smile hotel in Hirosaki has the most comfortable bed. They have a memory foam mattress topper and a nice pillow.
Stayed 6 nights in Aug 2018