アンティポロのアパート

「チェックイン時(夜10時)給湯器が故障しているが修理の人間が他で忙しく来ることが出来ないと言われる。明日には修理出来ると言われる。翌日部屋戻ると(夜9時)給湯器自体が壊れ修理不能と言われ新品に交換する必要ありと。ホテルの人間はそれだけ伝えただけ。チェックアウト時何の謝罪もなし。普通なら多少のディスカウントの気持ちを示しても(受けるかは別)おかしくない。また宿泊費支払いに関してもレシートが出ない。何故こういう施設が掲載されているのか疑問。」

「Great location. The staff was very welcoming, friendly,amd helpful. The age of the building gave it a charming vibe. My only concern was the foot wide and two feet that had to be hurdled to get into the bathtub/shower. Otherwise, it was great.」

「The actual communication between Expedia , the condo owner , and the manager of the building itself was not good . It was no reflection of the owner as we communicated and she received no confirmation of my reservation ! She was very reasonable and helpful . The manager and staff were not as helpful . I was put in a room that was not what I reserved ?? I stayed one night in the room then requested a refund as it was disappointing ! They then showed me another suite that was exceptable the next...

「Overall, we had positive experience . The property match the listing and the host communicated well. A few aspects could be improved, a sting smell in the room ( ? drainage ) that comes and go .」

「We originally booked at Light Residences, but the check-in experience was extremely frustrating. Upon arrival, the front desk asked for a guest authorization form, which we were never informed about. We were told to contact the host ourselves, and it took almost an hour just to get in touch with them. When we finally reached the host, they apparently had no idea about our booking. We had to communicate through Viber and provide proof that our reservation was confirmed through Expedia. We were...

「シャワーからお湯が出なかったのでその旨をいったところ別の部屋に変えてくれた 事前に点検していないことが分かった」