Annecy Old Town Vacations from ￥297,606

This hotel has four different buildings. The one we stayed in required climbing 39 steps to get to the entrance; the others were much more accessible. Luckily, the hotel staff was most helpful and accommodating in carrying our suitcases to the room. The location is exquisite: opposite Lake Geneva and the well-maintained walking/running/biking path beside it, on the edge of a shopping /dining district in Lausanne. The rail shuttle to the main Lausanne train station runs every 3-7 minutes and is two blocks from the hotel parking lot. The hotel’s buffet breakfast is expensive. If a patisserie would suit your needs, there is an exquisite one a block away.

Staff was very responsive through the entire process, including sending a taxi to pick us up to the train station and deliver us to the residence. The apartment was spacious, clean and exactly what we needed for six travelers. We would definitely stay here again!

Amazing property and would definitely stay here again. Breakfast was delicious. Staff was fantastic. The amenities were superb!!

Great location, beautiful lobby, and helpful staff

The only reason I gave this hotel 4 instead of 5 stars is the room layout. Otherwise, the hotel is exceptional. The property is beautiful, the staff is outstanding, and our stay was wonderful. We stayed in a Premier Room with stunning Matterhorn views. It was immaculate and featured dual sinks, a separate toilet, a soaking tub, steam shower, and sauna. The layout, however, could be improved. The vanity has very little counter space because the raised sinks occupy most of it. The soaking tub, located at the foot of the bed, prevents the balcony door from opening fully and blocks access to the steam shower and sauna when open. The desk is too close to the bed, so if someone is seated there, it's difficult to reach the closet or room entrance. We also noticed that sound insulation seemed limited, as hallway and neighboring room noise was easily heard. Despite these issues, this is a beautiful hotel with exceptional service. Better room functionality and soundproofing would make it an easy 5-star stay.