2/10 (非常に不満)
Tina
家族旅行
2023 年 6 月 23 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
There wasn’t an address posted, it was difficult to find. It was not clean. We were greeted by ants, spiders, cockroaches, & a dead bird carcass. When we opened a large mirrored closet, it fell towards us. The entire faucet in one of the bathrooms rocked in place. There was mold everywhere and It smelled of mildew. We didn’t have hot water for 3 days. And the worst part was that maintenance locked us out of the entry gate. We returned from dinner at 23:00hr, in the dark. Our taxi driver had to help us (one in our group was handicapped) climb a rock wall to gain access to the property. No answer from the host until 9AM the next morning. We had to climb the rock wall again to meet with our tour guide, but at least it was in the daylight. The best part of the property was the view and the quiet.
Tina
2023 年 6 月に 5 泊滞在