Find Luxury Hotels in Andover

"Great stay, great location"

"We recently stayed at this hotel after breaking down on our journey. Unfortunately, we couldn’t make our first night and phoned the hotel to explain the situation. The woman we spoke to didn’t seem very interested or concerned, and we were disappointed that nobody even asked if we were okay given the circumstances. When we finally arrived the following evening around 5:30pm, the staff there were friendly and welcoming, and the stay itself was pleasant. However, the lack of empathy and customer care during our initial phone call left a negative first impression. Overall, the hotel itself was fine, but better communication and understanding in situations like this would really improve the customer experience."

"I have stayed at this hotel now 6 times as I use a local garage to do repairs on my vehicles. Always had excellent service"

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"Great staff. Nice cocktail happy hour and a good breakfast in the morning. Thanks for a lovely stay."

"Great location, Great staff and lobby areas, Rooms were great, bathrooms a little tired. Pool area needed a lot of attention, the steam room was totally out of action and the fact there was a daily parking charge on top of the room charge was disapointing."

"So far so good ,it is a convenient place to stay for the cruise ship"

"We arrived late and in the dark. We missed the car park because there was no lighted signs, the ones there were unseeable in the dark. "

"Wonderful hotel comfortable beds and pillows spotlessly clean. Nice decor. Would highly recommend and will definitely stay again "