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"Overall the hotel was good, it was in a nice area but I did not like the fact that the hotel only had elevators and no stairs. As someone who is terrified of elevators it was a struggle. The breakfast that they offer was uncovered the entire time so tons of bugs were able to get on the uncovered food. But overall the stay was nice, the staff was excellent and attentive."

"The Staff was Friendly and very helpful The choice of breakfast was the same everyday but their were other Paid options that you could choose from..The Restaurant on the Property was Wonderful..Beautiful sight at night overlooking the Mountains and there Menu had Great Choices "

"The room was very clean, everybody was very helpful, the breakfast was excellent. The air conditioning in the room was appropriate, very comfortable "

"It is at the old airport not the new airport as advertised 20 minutes away from George Chavez"

"As a last-minute booking during a 12-hour layover in Santiago, we chose the Holiday Inn for its proximity to the airport before the long journey home to Australia — and it was one of the best decisions we made. This was a great hotel. Despite being so close to the airport, it was impressively quiet. I managed to get 5–6 hours of solid sleep in a very comfortable bed, which made such a difference before our 1am flight. The room was clean and comfortable, the shower was excellent, and we enjoyed a tasty and nutritious meal before heading back to the airport. For anyone needing rest and convenience during a layover, I would highly recommend this hotel."

"In terms of accommodations and amenities, everything was generally well-maintained and accessible. Staff and locals were friendly and helpful, which made navigating the area much easier. Food options were diverse, with something for every budget—though I’d recommend trying local specialties for a more authentic experience"

"Amazing local and service, will re book"

"Good breakfast. "

"Wonderful experience from a warm welcome from Javier on reception. We were early he gave us a key to the club lounge on 16 floor to have a coffee Soledad the lounge host welcomed us and offered us a lovely glass of Chilean champagne to sit and admire the view We had an Andes view room which was exceptionally clean and comfortable All of the staff in the hotel are helpful and friendly William served us in the Atrium bar when friends joined us. He explained the drinks list very well I’d definitely recommend the club lounge as the breakfast buffet had an extensive selection of food The patisseries were made in house and excellent The evening canapés included dim sum and pastel de chocolo. Great location a 5 minute walk to Parque Arcoa a large Mall with a wide range of shops. I’d stay here again."