Hi David,Thank you for taking the time to recognize our staff at Horizon Inn & Suite. While we regret that your experience with the facility fell short of expectations, delighted to hear that our team members were able to provide positive, hospitable, and responsive service throughout your stay. Your kind words will be shared with the team as they serve as a motivation to continue delivering exceptional service to all our guests. We appreciate your feedback and hope to have the opportunity to welcome you back in the future under improved circumstances.

Hi Katelyn,It is heart-warming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.

Hi Rui,We regret that your experience did not meet your expectations. We value your feedback and would appreciate any specific details you can provide about what went wrong. Your input is important to us, and we genuinely hope for the opportunity to improve in the future.

Hi Dominique,We are pleased to hear that you had a positive experience during your stay with us! Providing a comfortable and enjoyable stay for our guests is our top priority. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another great stay in the future.