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Reviews of Anaheim Marriott Hotel

4 out of 5
Anaheim Marriott Hotel700 W Convention Way, Anaheim, CA

4.3/5 Excellent

37223,722 verified reviews
Cleanliness
4.4/5
Cleanliness 88%
Staff & service
4.4/5
Staff & service 88%
Amenities
4.4/5
Amenities 88%
Property conditions & facilities
4.3/5
Property conditions & facilities 86%

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jun 2020
0
Tricia W
Dear Guest thank you for sharing the wonderful rating about your experience at Anaheim Marriott. We are happy to see your stay was pleasant in every way, and we hope to have the pleasure of hosting you again. Thank you, Tricia Wieser, Assistant Front Office Manager

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2020
0
Tricia W.
Dear Vanessa, thank you for sharing the wonderful rating about your experience at Anaheim Marriott. We are happy to see your stay was pleasant in every way, and we hope to have the pleasure of hosting you again. Thank you, Tricia Wieser, Assistant Front Office Manager

1/5 Terrible

Sad face IconDisliked: Staff & service

Avoid during covid 19

Horrible service. 45mt Check In. Only 1 front desk person for the entire building
Stayed 1 night in May 2020
0
Tricia W.
Dear Jack, thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations, so please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit. Thank you, Tricia Wieser, Assistant Front Office Manager

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2020
0
Tricia W.
Dear Jennifer, thank you for choosing to stay with us. We are pleased you enjoyed your stay overall, but it seems we may have missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Thank you, Tricia Wieser Assistant Front Office Manager

3/5 Okay

Happy face iconLiked: Cleanliness
Sad face IconDisliked: Amenities

Stayed 1 night in May 2020
1
Tricia W.
Dear Guest, thank you for choosing to stay with us. We are pleased you enjoyed your stay overall, but it seems we may have missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Thank you, Tricia Wieser Assistant Front Office Manager

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in May 2020
0
Tricia W.
Dear Guest thank you for sharing the wonderful rating about your experience at Anaheim Marriott. We are happy to see your stay was pleasant in every way, and we hope to have the pleasure of hosting you again. Thank you, Tricia Wieser, Assistant Front Office Manager

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in May 2020
0
Tricia W.
Dear Guest, thank you for choosing to stay with us. We are pleased you enjoyed your stay overall, but it seems we may have missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Thank you, Tricia Wieser Assistant Front Office Manager

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in May 2020
0
Tricia W.
Dear Guest thank you for sharing the wonderful rating about your experience at Anaheim Marriott. We are happy to see your stay was pleasant in every way, and we hope to have the pleasure of hosting you again. Thank you, Tricia Wieser, Assistant Front Office Manager

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

The rooms are very nice. I like the tiled floor versus carpet. The room had a nice little balcony with a couple chairs overlooking the pool. What’s nice about the swimming pool is half of it is under a covering, so you can escape the heat on a warm day.
Stayed 1 night in May 2020
0
Tricia W.
Thank you for taking the time to complete this survey. We are happy to receive your feedback, are pleased to hear that you enjoyed your stay, and you enjoyed our recent renovation! Thank you, Tricia Wieser, Assistant Front Office Manager

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay

Very peaceful and the best stay I’ve had in along time thank you all so much
Stayed 2 nights in May 2020
0
Tricia W.
Thank you for taking the time to complete this survey. We are happy to receive your feedback, are pleased to hear that you enjoyed your stay & found it very peaceful! Thank you, Tricia Wieser, Assistant Front Office Manager

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great visit at the Anaheim Marriott. Very clean, well maintained property. Very modern renovations. Highly recommended.
Stayed 1 night in May 2020
0
Tricia W.
Thank you for taking the time to complete this survey. We are happy to receive your feedback, are pleased to hear that you enjoyed your stay! Thank you, Tricia Wieser, Assistant Front Office Manager

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent customer service and the room was spotless.
Stayed 2 nights in May 2020
0
Tricia W.
Thank you for taking the time to complete this survey. We are happy to receive your feedback, are pleased to hear that you enjoyed your stay! Thank you, Tricia Wieser, Assistant Front Office Manager

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in May 2020
0
Tricia W.
Dear Guest thank you for sharing the wonderful rating about your experience at Anaheim Marriott. We are happy to see your stay was pleasant in every way, and we hope to have the pleasure of hosting you again. Thank you, Tricia Wieser, Assistant Front Office Manager

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities

There was a cockroach in my room and I had got switched to a different room where the was feces in the toilet
Stayed 2 nights in May 2020
0
Front Office Manager
Dear Guest, thank you for your review. Our housekeeping team works hard to provide our guests with a fresh, clean environment, but it seems we failed to prove that during your visit. We will follow up on your concerns with our associates to ensure we are more consistent with our service delivery. We hope you consider staying with us again as we would welcome the opportunity to restore your confidence in our hotel. Thank you, Zuyen Urbina, Front Office Manager

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in May 2020
0
Tricia Wieser
Dear Guest thank you for sharing the wonderful rating about your experience at Anaheim Marriott. We are happy to see your stay was pleasant in every way, and we hope to have the pleasure of hosting you again. Thank you, Tricia Wieser, Assistant Front Office Manager

5/5 Excellent

Stayed 1 night in May 2020
0
Tricia Wieser
Dear Guest thank you for sharing the wonderful rating about your experience at Anaheim Marriott. We are happy to see your stay was pleasant in every way, and we hope to have the pleasure of hosting you again. Thank you, Tricia Wieser, Assistant Front Office Manager

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Sad face IconDisliked: Amenities

Nice property, however I was charged $26 to self park and all other guests were parking for free and driving through a broken barrier. I don’t feel they should have charged for parking
Stayed 1 night in May 2020
0
Tricia Wieser
Dear Dan, thank you for choosing to stay with us. We are pleased you enjoyed your stay overall, but it seems we may have missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Thank you, Tricia Wieser Assistant Front Office Manager

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2020
0
Tricia Wieser
Dear Guest thank you for sharing the wonderful rating about your experience at Anaheim Marriott. We are happy to see your stay was pleasant in every way, and we hope to have the pleasure of hosting you again. Thank you, Tricia Wieser, Assistant Front Office Manager

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2020
0
Tricia Wieser
Dear Jaime, thank you for choosing to stay with us. We are pleased you enjoyed your stay overall, but it seems we may have missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Thank you, Tricia Wieser Assistant Front Office Manager

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2020
0
Tricia Wieser
Dear Guest thank you for sharing the wonderful rating about your experience at Anaheim Marriott. We are happy to see your stay was pleasant in every way, and we hope to have the pleasure of hosting you again. Thank you, Tricia Wieser, Assistant Front Office Manager

4/5 Good

Stayed 3 nights in May 2020
0

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

The room was spotless, loved the room design. Somewhere I would want to stay again.
Stayed 1 night in May 2020
0
Front Office Manager
Dear Guest, thank you for sharing your experience at Anaheim Marriott. We are thrilled to learn you had a great time with us and that you loved our graciously appointed accommodations. It was a pleasure hosting you, and we look forward to welcoming you again on your next visit to our area. Thank you, Zuyen Urbina, Front Office Manager

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

The room was very clean and modern with excellent amenities
Stayed 1 night in May 2020
0
Front Office Manager
Dear Kasey, thank you for staying at Anaheim Marriott. We are delighted to learn you loved our modern accommodations equipped with thoughtful amenities. We are grateful for your feedback and look forward to welcoming you again on your next visit to our area. Thank you, Zuyen Urbina, Front Office Manager

5/5 Excellent

Stayed 1 night in May 2020
0
Tricia W.
Dear Doris, thank you for sharing the wonderful rating about your experience at Anaheim Marriott. We are happy to see your stay was pleasant in every way, and we hope to have the pleasure of hosting you again. Thank you, Tricia Wieser, Assistant Front Office Manager

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2020
0
Front Office Manager
Dear Navjot, we are delighted you enjoyed your stay at the Anaheim Marriott. Thank you for letting us know we exceeded your expectations for an absolutely perfect experience. We appreciate your gracious rating and look forward to your next visit to Orange County. Thank you, Zuyen Urbina, Front Office Manager

1/5 Terrible

Happy face iconLiked: Amenities, property conditions & facilities
Sad face IconDisliked: Staff & service

Staff didnt let me use the bathroom poor service.
Stayed 1 night in May 2020
0
Front Office Manager
Thank you for reviewing your visit and for letting us know we have room for improvement. Our goal is to provide friendly, responsive service; therefore, we apologize that we fell short during your visit. We genuinely care about each guest that enters through our doors. We hope you will give us another chance to prove we are committed to providing excellent service. Thank you, Zuyen Urbina, Front Office Manager

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in May 2020
0
Front Office Manager
Dear Guest, thank you for rating your stay at Anaheim Marriott. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Thank you, Zuyen Urbina, Front Office Manager

3/5 Okay

Stayed 1 night in May 2020
0
Front Office Manager
Dear Guest, thank you for choosing to stay with us. We are pleased you enjoyed your stay overall, but it seems we may have missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Thank you, Zuyen Urbina Front Office Manager

1/5 Terrible

Stayed 1 night in May 2020
0
Front Office Manager
Dear Jack, thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations, so please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit. Thank you, Zuyen Urbina, Front Office Manager

5/5 Excellent

Stayed 1 night in Apr 2020
0
Front Office Manager
Archie, thank you for your fantastic rating! We are happy you stayed at Anaheim Marriott and even more pleased you were completely satisfied. We look forward to having you as our guest again soon. Thank you, Zuyen Urbina, Front Office Manager

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in May 2020
0
TW
Dear Guest, thank you for choosing Anaheim Marriott and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Thank you, Tricia W. Assistant Front Office Manager Anaheim Marriott

1/5 Terrible

Stayed 2 nights in Apr 2020
0
Tricia W.
Dear Guest, Thank you for choosing our hotel for your stay. We are disheartened to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Thank you, Tricia W. Assistant Front Office Manager

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service

Beautiful room Ice machine did not work & they charge for parking
Stayed 1 night in Apr 2020
0
Front Office Manager
Dear Guest, we are glad to read your stay at Anaheim Marriott was comfortable. Thank you for letting us know you liked our accommodations. We also appreciate your feedback about the ice machine, and our maintenance team is working on it. Thank you for being our guest, and we hope to welcome you back again soon. Thank you, Zuyen Urbina, Front Office Manager

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

The view was amazing I love the balconies the pool was great and the hot tub!
Stayed 3 nights in Apr 2020
0
Front Office Manager
Dear Alberto, we are delighted you chose to stay at Anaheim Marriott and that you had a wonderful experience. It is great to know how much you loved our balconies with city views and our sparkling outdoor pool as well as the hot tub. It was a pleasure to have you as our guest, and we look forward to your next visit with us. Thank you for the compliments! Thank you, Zuyen Urbina, Front Office Manager

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Apr 2020
0
Front Office Manager
Dear Guest, thank you for choosing Anaheim Marriott and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Thank you, Zuyen Urbina, Front Office Manager

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Really clean and great customer service everything was very organized
Stayed 1 night in Apr 2020
0
Front Office Manager
Dear Guest, thank you for your wonderful comments about the outstanding service and hospitality you received from us at the Anaheim Marriott. Our main priority is your comfort and convenience, and we appreciate you taking the time to let others know we went over and above to meet your expectations! We look forward to serving you again whenever your travels bring you back to Anaheim. Thank you, Zuyen Urbina, Front Office Manager

5/5 Excellent

Happy face iconLiked: Staff & service, amenities, property conditions & facilities

Stayed 1 night in Apr 2020
0
Front Office Manager
Dear Guest, we are delighted you enjoyed your stay at the Anaheim Marriott. Thank you for letting us know we exceeded your expectations for an absolutely perfect experience. We appreciate you choosing us for your visit to Orange County! Thank you, Zuyen Urbina Front Office Manager

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay was excellent. Staff was very friendly and the property was beautiful my only complaint is that there is an additional fee for WiFi. That seems a bit excessive and unnecessary
Stayed 1 night in Apr 2020
0
Front Office Manager
Dear Robyn, we are delighted you enjoyed your stay at the Anaheim Marriott. Thank you for letting us know we exceeded your expectations with our warm hospitality and beautiful accommodations. We appreciate all of your feedback, the positive as well as the things you would change. We encourage our guests to participate in the Marriott Bonvoy loyalty program to enjoy exclusive perks which include member-only rates and free internet. We hope to have another occasion to host you whenever your travels bring you to Orange County! Thank you, Zuyen Urbina, Front Office Manager

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities

The service and view was a great experience. Clean rooms and comfy beds
Stayed 1 night in Apr 2020
0
Front Office Manager
Dear Guest, we are delighted you enjoyed your stay at the Anaheim Marriott. Thank you for letting us know we exceeded your expectations for an absolutely perfect experience. We appreciate you choosing us for your visit to Orange County and look forward to welcoming you again for another exceptional stay! Thank you, Zuyen Urbina, Front Office Manager

1/5 Terrible

Sad face IconDisliked: Staff & service

Stayed 1 night in Nov 2019
0
Tricia W.
Dear Glen, Thank you for choosing our hotel for your stay. We are disheartened to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Thank you, Tricia W. Assistant Front Office Manager

5/5 Excellent

Stayed 1 night in Apr 2020
0
Front Office Manager
Dear Guest, thank you for your terrific rating of Anaheim Marriott. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Thank you, Zuyen Urbina, Front Office Manager

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and quiet

Stayed 5 nights in Mar 2020
0
Front Office Manager
Dear Guest, we are delighted you enjoyed your stay at the Anaheim Marriott. Thank you for letting us know we exceeded your expectations for an absolutely perfect experience. We appreciate you choosing us for your visit to Orange County! Thank you, Zuyen Urbina, Front Office Manager

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Apr 2020
0
Front Office Manager
Dear Guest, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Anaheim Marriott. Thank you, Zuyen Urbina, Front Office Manager

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2020
0
Front Office Manager
Dear Angela, thank you for choosing our hotel for your stay. We are disheartened to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Thank you, Zuyen Urbina, Front Office Manager

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2020
0
Tricia W.
Thanks for staying with us. We appreciate your feedback!

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2020
0
Tricia W.
Thanks for staying with us. We appreciate your feedback!

5/5 Excellent

Happy face iconLiked: Staff & service, amenities, property conditions & facilities

Todo muy bien solo que aveces no limpiaban bien el Piso
Stayed 5 nights in Mar 2020
0
Front Office Manager
Dear Guest, thank you for taking the time to share your experience at Anaheim Marriott. We are pleased overall you enjoyed your stay. We also want to assure you that we are working with our housekeeping team to ensure we are more careful moving forward. We appreciate your business and look forward to the pleasure of welcoming you back soon. Thank you, Zuyen Urbina, Front Office Manager

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was good
Stayed 1 night in Mar 2020
0
Tricia W.
Thanks for staying with us. We appreciate your feedback!

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Mar 2020
0
Front Office Manager
Dear Guest, thank you for choosing Anaheim Marriott and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Thank you, Zuyen Urbina, Front Office Manager

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Mar 2020
0
Front Office Manager
Dear Guest, thank you for the perfect rating. We are thrilled to learn that from start to finish, your visit was nothing short of exceptional. It was a pleasure having you at the Anaheim Marriott, and we look forward to welcoming you back soon. Thank you, Zuyen Urbina, Front Office Manager