"We really enjoyed our stay here. The Comfort Hotel is only a few blocks away from the downtown area (Fish Market, Bryggen). Very clean and quiet. Great breakfast! The kitchen staff kept the breakfast counters clean and full. Staff was great, the self-check in and self- check out was easy. I have to say that Stian and Sebastiano were extremely helpful, friendly and polite. I would definitely stay here again."
"Hotel is ideal, perfect for Bergen airport, rooms are well managed, clean. Currently there is industrial action affecting the hotels, food was really terrible, cold vegetables and luke warm tasteless lasagne, generally unedible for a ridiculous price. If staffing issue would be better to advise no food available than what they provided."
"Room was small but it was clean and the bed was comfortable. Comforter was very nice. No coffee in the room. One had to pay for coffee in the reception office. Mostly self service for everything."
"The breakfast was very disappointing. The strike by hotel and restaurant workers had an obvious impact on the breakfast experience;though we only found out on arrival, when at reception we were told that no hot food would be on offer.This was a major problem for my wife who has significant blood-sugar problems. The choice of low sugar foods was woeful with only two choices of fruit, both not classed as low sugar. The choice of cereals and pastries did not compensate for the lack low sugar staples such as egg, beans and bacon. There was no sign of any diabetic food nor any labelling of sugar content on what was available.
The room was not serviced for the week we were there but fresh towel were provided on request.
The staff were friendly and helpful.
At no time were we offered any form of compensation for the inconvenience and significant reduction in the level of service we had expected from this status of hotel.
( I assume an expected reduction in the cost to Expedia will be passed on to us.)
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