Aljubarrota Vacations from ￥224,187

They do an amazing job at making it pretty on pictures. But I was not impressed from The moment of the arrival. Lobby was super crowded. Bathrooms in the lobby were dirty, no toilet paper either only 1 stall had. If you’re going to advertise 5 star luxury it starts with cleanliness. After finally checking in I had to walk through so many hallways , take elevators and stairs with barely any signs while also carrying 2 luggage’s to finally get to my room which I was so disappointed in because it looked nothing like the pictures. The room was on the 1st level with a horrible street view. It felt very dark. There was also mold smell in the room. I’ve never had to complain in any hotel but I immediately walked back to reception to complain, which was not a short walk by the way. there’s way too many buildings, doors and hallways to get around this hotel. The guy at that reception was nice to quickly change my room, but to only go across the hallway. The 2nd room was a little better but still felt dark and there’s a weird smell in this hotel. For the price they charge per night I do not consider this a 5 star hotel. Maybe a 3 star.

Really enjoyed our stay. The staff was always welcoming and helpful, the included breakfast was excellent, and the location couldn't be much better. It's very central, and we were able to walk almost everywhere we wanted to go. The only small drawback for me was that I have dust-mite sensitivities, which affected my comfort a bit. Otherwise, it was a great experience, and I'd definitely recommend this hotel to others.

The staff are of particular note - very friendly and welcoming, also ready to help us with any of our travel needs. All of the extras - the midnight snack, the delivery of fresh fruit, help with finding places in Lisbon - made the stay extra special. We loved it.

On site staff were great. Very helpful. Place was well equipped and the air conditioning was perfect for the mini heat wave.

Clean room staff helpful