2/10 (非常に不満)
Keith
家族旅行
2025 年 7 月 28 日
I saved up to take my family on this trip and was highly disappointed. The pictures on online are false advertisement and felt like I was in a bad dream and wanted to cry. I picked this hotel based off the kid amenities. Pool was closed the first night and the second night had a foam substance floating on top of it and no kids were using it. It seemed unhealthy to use. Game area was hot, waterfall broken and leaking, everything was broken besides ping-pong. Took our 6 and 4 year old to our room to put them in-front of the tv since there was nothing else to do and the tv didn’t work. Went and asked for a refund and was told no. Had to run out to purchase a Roku. We had one working plug in our room, when testing one plug I got shocked. Kept up both nights past 1 am by drunks playing pool. The horrible smell throughout the hotel was being masked by air fresheners and side doors being held open with buckets. Not sure how this place stays open but guessing it’s because of the false advertisement and a refund would be appreciated. The health department needs to do a walkthrough.




Keith
2025 年 7 月に 2 泊滞在