「The staff was amazing. I had gotten my times wrong for our event and the staff went out of their way to accommodate us. The absolute best customer service I have ever experienced. Can’t say enough good things about the staff. 」
「It was unique, a little hip/funky, beautiful, comfortable and well-situated in the middle of downtown Florence.
I note that I could hear the bar and music, but the bar closed around 10:00, when I went to bed.
It took a little while to get hot water, but then it was fine.
There needs to be better instructions to operate the (useful!) electronic devices & it would help to tell people that registration is at the bar.」
「What an exceptional facility! I was welcomed with warm smiles upon arrival. The decor of my room was truly inspiring. The cleanliness and refreshing aroma of lemon slices invigorated my spirit.」
