Find hotels near Al Hijaz Mall, Makkah from ￥3,206

"5 stars"

"Good "

"Needs rebranding "

"Every thing was perfect MashaAllah. From the moment we stepped in to the moment we exited, we were left feeling refreshed and rested after our Umrah. The staff are very helpful, the rooms clean, and the breakfast is delicious. This was the best rest stop we could ask for. JazakaAllah Khair for the beautiful experience."

"Hands down an amazing experience. I hada small issue over breakfast, but staff were quickly to resolve and you were able to enjoy the hotel services and have an amazing stay. great location away from clock tower, easy to walk to Al Haram and back and not having to push through huge numbers of people. exceptional staff"

"If it were possible to give this hotel minus five stars, I would. My experience was extremely disappointing. The room I received was very dirty. The bed sheets were not clean, and there was hair on the beds under the covers. The beds themselves were very old, worn out, and extremely uncomfortable. The bathrooms were filthy, the floor was wet and covered with water, and the room had a very unpleasant smell. I went to reception to request a clean room, but instead of offering a proper solution, the staff asked me to return to the room and wait for someone to clean it, even though my family and all our belongings were already inside. This is not an acceptable way to handle such a situation. The staff attitude was also unprofessional, especially one employee who does not speak Arabic and treated guests in a very disrespectful and commanding manner. The transportation service to the Haram is poorly organized. The bus arrives after long intervals, many guests end up waiting on the ground, and passengers are required to change buses on the road, which makes the process inconvenient and exhausting. In the end, I returned the room card and left the hotel, even though I had already paid for the night, because the situation was simply unacceptable. I will also be submitting a formal complaint to the tourism authorities. I strongly advise travelers to think carefully before booking this hotel, especially if they are traveling with family."

"It’s okay hotel "

"Food service was awful the workers were unprofessional they were watching gusts plates it was so awkward I even wont go for iftar for the third time they were asking me which room am I. The shower water didn't go through out it was clogged when you take shower the water under your feet it was disgusted me room dirty full of dust smells dusts.I would not recommend .only the outside is beautiful inside bad "

"It is good!"