アクマルの家族向けホテル

「lets just start with one word, STAFF!!!I have never stayed at any resort anywhere in the world with such an amazing staff, this was my first time and definitley will be back because of them, is it everything ?no , what can be worked in is the beach loungers , they are horrible and old , need to be more comfortable on that beautiful beach, second the pools need some work , and lastley the food at breakfast was not good , always look forwars to breakfast and had to settle with pbandj sandwich ,...

「娘の15歳成人記念旅行でした。 3部屋あり、キッチンも広く快適でした。 部屋の前はビーチでタートルも時期が合えば 目の前で対面出来ます。 ホテルの周りは何も有りませんが、 TulumへもPlaya del Carmenも近く 問題無し。」

「Agrego este comentario solo como una mejora, en general están muy bien, solo podría decir que faltaría un poco de mantenimiento en algunas áreas. Excelente lugar de hospedaje.」

「Room could use some renovation as well as the jacuzzi and the yard could get some cleaning from falling branches . Properly itself is gorgeous but far from their other properties. The good thing is the other properties is accessible .」

「This resort is very family friendly, which I liked. If you’re looking to party as an adult maybe look elsewhere. This being my 1st all inclusive it was a good experience and worth the price for myself and another adult. The reason for 4/5 is b/c I wouldn’t consider it luxury- it’s not the Ritz BUT it’s comfortable, clean and safe. Food options were okay, their Brazilian steak house was probably the best on site restaurant. Beach wasn’t really for swimming, but was perfect for sun bathing. The...

「We just spent a week here and had 3 of the swim up rooms. THEY'RE AWESOME. Bring shoes for swimming in the ocean, the sand is sharp and hurts. The pools were nice but they need more chairs around them. Head down to the beach - there are open chairs and bars there. The restaurants were good. The rooms had AC. They are a bit stingy with the AC in the restaurants.....we were sweating more than once. Also, reserve your spot at the restaurants before your trip, there's not much availability...

「Loved this vacation , great hotel , great dining and bars 」

「Very very good.」

「Rude staff, I rented a hotel price arbnb place and I thought I was renting a hotel room. No service, noone came to take out trash and noone came to bring an extra roll of toilet paper. When asked if we can acess the pools - hard NO … when asked why- Well since last year we changed our policy but we haven’t changed the information online, and we need DAILY PASS OF $60-$100 depending which pool. Very misleading. When asked about hot water - we will fixed and they never did. 」