Search Cabins in Akumal

"There is no significant beach. The rooms are nice, the food and drinks are very poor. The entertainment is nil to none. This is not a five star resort, not even close. "

"We never went to a elacart due people can book online prior to getting to hotel so people who never been there have no chance to go to a meal, no people around the pools asking for drink orders ,having to pay to see some of the shows is not all inclusive resort, the prices at the gift shop are very high also,having one room key is inconvenient "

"While you can easily visit nearby resorts, keep in mind that some are understaffed and can feel a bit chaotic. The dining situation is hit-or-miss; many of the advertised dinner spots are underwhelming, and the premium restaurants are often restricted to "gold" members, making it nearly impossible to snag a reservation despite what you're told. The beach is quite rocky, but it features a lovely natural pool with crystal-clear water that's perfect for swimming with fish. As for the rooms, the "old area" is definitely showing its age. Don't expect a deep clean there—the furniture is dated, and our experience was marred by mold in the shower and a bathtub with disgusting residue in the jets. So its up to you to judge Akumal now!!! Despite some drawbacks, the location is great. If you are flying into Tulum Airport, be sure to book your shuttle directly through the hotel, as Expedia doesn't include transportation and you'll have to pay extra. While we didn't visit the city itself to see the local life, the ruins are absolutely incredible and a must-see. I would definitely consider returning one day! "

"it was so funnnnn!! so worth it esp if u have kids. But next time we’re prob gonna stay at the no kids resort "

"The staff were all very friendly and make you feel at home. Jose at the pool bar makes great drinks. Herman set us up with fishing and made sure we were taken care of, and "

"Our room was extremely clean, all staff was excellent. The manager Claudia did her best to accommodate us and was very pleasant and helpful. Laura and Elizabeth also were friendly and helpful and looked after our needs promptly. Thankyou for making our holiday experience wonderful!❤️"

"Pool was nice a little cool but you got used to it. We’re more beach people so we spent most of our time there. Staff is always friendly and helpful. Claudia,Isabelle, Yeplady (?) and Eduardo??, (not sure of the last two’s names sorry) went above and beyond! Rooms were well cleaned daily. Food was great!"

"Fantastic room, friendly staff. Perfect location with great restaurant right next door."

"We had great time at this beautiful hotel! Great location with excellent views of half moon bay. "