「The was as advertised, however the restaurant and menu certainly were not 5 star. I complained to the manager regarding the lack of wine available with meals and lack of choice. This was escalated to the chairman. After much to and fro it was agreed I would receive a refund of two nights as we left early due to lack of choice and general incompetence. This refund was promised within 15 days on my payment card. Needless to say no refund and no reply to my enquiry. Their email system was also...
「The was as advertised, however the restaurant and menu certainly were not 5 star. I complained to the manager regarding the lack of wine available with meals and lack of choice. This was escalated to the chairman. After much to and fro it was agreed I would receive a refund of two nights as we left early due to lack of choice and general incompetence. This refund was promised within 15 days on my payment card. Needless to say no refund and no reply to my enquiry. Their email system was also...
Birgitta