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"The staff at the hotel are very friendly, and the room is tidy and clean. The hotel has a long history, which adds to its charm. My favorite part is the beautiful view—right by the river, it’s simply stunning! I will stay here again if visit Gero next time."

"We loved everything about it ♥️"

"Amazing stay at this hotel. The onsen is very picturesque and the all inclusive aspect and food available was high quality. We also really enjoyed the massage chairs and ping pong. Exceeded our expectations."

"Excellent hotel. The service es outstanding. Breakfast was really good. "

"This hotel is the most beautiful hotel we have ever stayed at. The staff were helpful and always very friendly. The breakfast option was extraordinary, a private banquet of traditional Japanese dishes. The hot spring is beautiful, a rock pool flowing with healing water, always available. It is right on the Hida River which brings a soft tranquility. The walk into town is short, 15 or 20 minutes brings you to the center of town, with many dining options, temples and shrines. A truly memorable and relaxing experience."

"Big hotel.. convenient for walking near the river. Must choose new building the newly renovated one"

"The room is huge and breakfast and dinner are good, variety of food provided. I enjoyed the hot spring very much."

"There's staff to welcome and orientate us upon arrival. And since it's a large hotel with 3 buildings, the staff briefed us and walked us to the building where our room was. Nice breakfast and we have 3 onsens to choose from! It's also conveniently located within walking distance or a short drive to the main sights at Gero. "

"I've used this hotel many times for more than one week at a time, but they never greet me such as "Welcome back!" or "Thank you for using the hotel always." They are always too business like. I hope they are a bit more friendly. The hotel is very comfortable to stay though!"