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"We spent 2 nights in our first visit to Kiso-Fukushima and we had a wonderful time at this onsen. The staff were extremely helpful and kind. The breakfast and dinner were great as well. If you’re looking for a down to earth experience I’d suggest this Onsen. We will be back…"

"Amazing place. "

"A chilled space with gorgeous food and very accommodating staff."

"Was a very nice hotel to stay at. I was pleasantly surprised by some of the amenities and loved that you could wear your yukata for your entire stay. A very comfortable and relaxing stay."

"Great hotel with public bath. Rooms are ok and breakfast was ample on the menu. Nice stay."

"A real honor to be able to experience this ryokan ! The room had a private Onsen which was already full and ready for us to use when we arrived. Everything was clean and comfortable The food and breakfast also very delicious So lucky we got to stay here during our trip and we experienced Narai Juku before all tourists came to sight see . Certainly a highlight"

"It is like home. The staffs are amazing, they accommodate anything you need."

"Comfortable hotel in a stunning location The outdoor onsen was very nice "

"Everything was very clean and the staff were helpful in checking me in. I let them know in advance I would be late and they guided me. It was also useful to have a convenience store nearby."

"Great hostel"

"Beautiful vista, food was great (strongly recommend doing a dinner reservation AND a breakfast reservation) owner was extremely kind and generous. He spoke better English than I spoke Japanese, which made it extremely easy to meet in the middle. 10/10 experience."

"Absolutely wonderful location, amenities and staff!"

"Renovated hotel, very nice, good value "

"Toilet is too small. My pee is out of target."

"Interesting stay. Had fun lighting the fire and cooking our food over it."

"I came with little expectations, but was really pleased with this hotel. The outdoor onsen is really nice. The corridor is a bit noisy when someone walks by. Some dust and spider webs in the top shelfs but nothing really bad"

"The room was clean and the staff very friendly. The kaiseki provided was very tasty and local, with staff who are knowledgeable about the food and the area. The indoor and outdoor onsen were comfortable and relaxing. We had a good time and enjoyed some very reasonably priced and tasty umeshu while there. Highly recommended!"

"We enjoyed our stay at susuranso, The staff were so helpfull , even organised tickets for komagatake ropeway for us. The hotel is very clean and has great views of the surrounding mountains."

"For what I paid, it was good value. The bathroom was a bit small and hard to bath in if you are used to North American size bathrooms."