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"I came with little expectations, but was really pleased with this hotel. The outdoor onsen is really nice. The corridor is a bit noisy when someone walks by. Some dust and spider webs in the top shelfs but nothing really bad"

"What a great find! Everything was outstanding: from check in to check out: super friendly and helpful staff, spotless place, very well organised, great food, plentiful breakfast,… I wish I had booked for an extra night. The whole family loved it!"

"Beautiful traditional Japanese inn with onsen, which can be booked for private use too. Very peaceful location. Great food."

"An amazing experience and stay! We spent two nights in the ryokan and it was a highlight of our trip. The food is exquisite and we were served an array of traditional, creative and beautiful dishes which we very much enjoyed. The staff are so friendly and welcoming and did everything to make our stay relaxing and comfortable. They also offered us transfers to the nearby beautiful Majome-Juku from where we walked along the Nakasendo trail and experienced the stunning Japanese countryside and...

"Exceptional one-of-a-kind stay. Every detail thought of. We stayed in the Annex room and was blown away. Soak in the history and energy at this magical place! Excellent restaurant as well."

"Great location, loved our stay here would go back"

"I stayed here with my daughter and we had a wonderful time. I loved the onsen and walking around the resort and dining in our robes and slippers, so relaxing! the food was great, so many choices. "

"We enjoyed our stay at susuranso, The staff were so helpfull , even organised tickets for komagatake ropeway for us. The hotel is very clean and has great views of the surrounding mountains."