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「What stood out to me about this hotel is that the staff is excellent. They were very helpful, and went out of their way to make sure guests are having a great experience. Overall, the room and beds are clean (and I did a thorough check). The showers show discoloration, but it looks like it’s due to aging, rather than cleanliness. Although we purchased a room with two beds, we were given 3, but I’m not complaining. An extra bed was really nice. The buffet options were decent. We stayed a total of...

「Need to improve bus for the haram . That all . 」

「The staff were extremely helpful and courteous, the room was clean and convenient, the transportation to haram was provided which made the stay pleasant.」

「Excellent 」

「The food was cold but maybe thats how it is served in Saudia so cant complain Different countries different lifestyles」

「The room was very clean and tidy, the staff were very friendly and helpful, very close to the Holly mosque. The shopping mall was fantastic and there was a great variety of options of food served. I highly recommend it to the new visitors and will come back to you soon. Thank you.」

「Very close to haram. 」

「Good service, clean, tidy. The lobby is very nice The staff in the reception excellent 」

「Honestly I like the hotel.」

「Awesome 」

「Everything was perfect 」

「Clean room & friendly staff」

「The word that best describes the hotel is fantastic! There are three buses operating 24 hours a day to take you to the Haram and bring you back (it’s only a 5-minute ride). The bus leaves every 30 minutes. The reception team is very kind, the hotel is very clean, and everything you need is available in the lobby. Thank you for the wonderful hospitality!」